Hello! Firstly I must start by saying what a fantastic forum with all the advice, letter templates and all round helpfulness.
I have created this thread mainly to record my journey as I have just initiated the VT process on my vehicle and would obviously welcome any and all advice during the process.
It's a 2011 Ford Focus with 79,000 miles on it on a standard HP agreement over 5 years, no annual mileage limitation that I'm aware of or documented in the agreement and no extra insurances etc. taken out. Didn't buy it new, had it 2.5 years.
Because I drive a lot of miles for my job (didn't know it would be as much as it has turned out to be when I bought the vehicle), the mileage has crept up - although it seems the average is 10-12k a year and working mine out for the age of the vehicle I'm averaging 13,250 a year, so not horribly over average.
Car is in all round extremely good condition, full service history etc. Only complaint I would ever see anyone having is that there are some stone chips/marks on the front bumper & bonnet due to all the motorway driving but I have maintained these with touch up to the best of my ability. I would certainly consider these to be reasonable given the age of the vehicle and the mileage.
So, I am at the halfway point time wise with the agreement and about £200-300 shy of the 50% total value figure stated on my agreement under the voluntary termination section. Got no issue paying that to get the balance where it needs to be.
The reason I am choosing the VT option is that the vehicle is worth so much less than what I can hope to get for it and I have decided to switch in to another vehicle on an unlimited mileage lease. This is already in place and I am using the new vehicle already. Financially, the VT makes the most sense as otherwise I'm likely over £2k in the hole with the Focus.
The Focus is no longer being used but is of course still insured taxed etc. I will be taking plenty of photographs as suggested and also copies of all documentation relating to servicing and the log book.
I called my finance company yesterday (19.4.17) and informed that I would be exercising my option to VT the vehicle. The customer rep I was speaking with immediately responded with "so you want to voluntary surrender the vehicle?" to which I emphatically replied "No, I am going to be VT'ing the vehicle which is something different, I am not voluntarily surrendering".
This was followed by some pushing from pillar to post while they tried to find me the correct person to speak with. I eventually landed with someone that informed me they would be sending a letter I needed to sign regarding condition of the vehicle and that I wished to VT and said the vehicle needed to be in reasonable condition, have service history etc. I'm guessing this is also the letter that will state I become liable for repairs to the vehicle if it's deemed to not be in 'reasonable' condition. I have no intention of signing this letter as I did read another thread where someone signed for the documentation bit and then crossed out and initialed the liability bit but got in to issues as lender and then Financial Ombudsman said they had defaced the document.
I confirmed with this person the mailing address and also an email address for me to send my VT letter to and then the call ended amicably.
I immediately used the template provided on the VT Termination-Your Rights thread and sent an email referencing that a letter would also be sent via signed for, and created a letter referencing the email already sent.
Email was sent immediately giving yesterdays date as the date of the VT being in effect (19.4.17) and the letter was printed last night and will go signed for first class today.
I have a couple of minor questions for clarity at this point:
I have to admit I'm quite nervous as I've never done anything like this before and it seems like the finance companies have a well documented history of messing people about when you read through the forums.
So I thought I'd keep a log of my journey here for moral support and any advice I may need.
Does it sound like I'm on the right track so far?
P.S REALLY sorry for the long winded post.
I have created this thread mainly to record my journey as I have just initiated the VT process on my vehicle and would obviously welcome any and all advice during the process.
It's a 2011 Ford Focus with 79,000 miles on it on a standard HP agreement over 5 years, no annual mileage limitation that I'm aware of or documented in the agreement and no extra insurances etc. taken out. Didn't buy it new, had it 2.5 years.
Because I drive a lot of miles for my job (didn't know it would be as much as it has turned out to be when I bought the vehicle), the mileage has crept up - although it seems the average is 10-12k a year and working mine out for the age of the vehicle I'm averaging 13,250 a year, so not horribly over average.
Car is in all round extremely good condition, full service history etc. Only complaint I would ever see anyone having is that there are some stone chips/marks on the front bumper & bonnet due to all the motorway driving but I have maintained these with touch up to the best of my ability. I would certainly consider these to be reasonable given the age of the vehicle and the mileage.
So, I am at the halfway point time wise with the agreement and about £200-300 shy of the 50% total value figure stated on my agreement under the voluntary termination section. Got no issue paying that to get the balance where it needs to be.
The reason I am choosing the VT option is that the vehicle is worth so much less than what I can hope to get for it and I have decided to switch in to another vehicle on an unlimited mileage lease. This is already in place and I am using the new vehicle already. Financially, the VT makes the most sense as otherwise I'm likely over £2k in the hole with the Focus.
The Focus is no longer being used but is of course still insured taxed etc. I will be taking plenty of photographs as suggested and also copies of all documentation relating to servicing and the log book.
I called my finance company yesterday (19.4.17) and informed that I would be exercising my option to VT the vehicle. The customer rep I was speaking with immediately responded with "so you want to voluntary surrender the vehicle?" to which I emphatically replied "No, I am going to be VT'ing the vehicle which is something different, I am not voluntarily surrendering".
This was followed by some pushing from pillar to post while they tried to find me the correct person to speak with. I eventually landed with someone that informed me they would be sending a letter I needed to sign regarding condition of the vehicle and that I wished to VT and said the vehicle needed to be in reasonable condition, have service history etc. I'm guessing this is also the letter that will state I become liable for repairs to the vehicle if it's deemed to not be in 'reasonable' condition. I have no intention of signing this letter as I did read another thread where someone signed for the documentation bit and then crossed out and initialed the liability bit but got in to issues as lender and then Financial Ombudsman said they had defaced the document.
I confirmed with this person the mailing address and also an email address for me to send my VT letter to and then the call ended amicably.
I immediately used the template provided on the VT Termination-Your Rights thread and sent an email referencing that a letter would also be sent via signed for, and created a letter referencing the email already sent.
Email was sent immediately giving yesterdays date as the date of the VT being in effect (19.4.17) and the letter was printed last night and will go signed for first class today.
I have a couple of minor questions for clarity at this point:
- The normal monthly direct debit was due today - which I can see from my bank transactions they have collected, again, no issue with that from my perspective. This will leave my outstanding balance to them around the £200-300 mark. At what point do I/should I then cancel the Direct Debit? I would much rather pay any outstanding balance to them via cheque or bank transfer so I am in control. I am, however, concerned that if I cancel the DD that they will attempt to say I am defaulting on the loan with the usual mark on the credit file shenanigans then taking place.
- I have given 14 days from the date of the letter for them to contact regarding collection/drop off of the vehicle - is that calendar days or working days?
- With the letter they are supposed to be sending me - is it generally best to not sign it and send it back with another copy of my VT letter with inclusion of details they ask for other than liability bits? i.e. confirming condition of the vehicle, service history etc. I don't want to put my signature on any documentation I receive from them for the obvious reasons.
I have to admit I'm quite nervous as I've never done anything like this before and it seems like the finance companies have a well documented history of messing people about when you read through the forums.
So I thought I'd keep a log of my journey here for moral support and any advice I may need.
Does it sound like I'm on the right track so far?
P.S REALLY sorry for the long winded post.
Comment