We recently purchased a car from a small garage and on the way home it broke down. The garage refused to deal with us so it was taken to another garage to get fixed and they produced a damning report that said the car was unsafe and not road worthy. It failed on 14 key points and they advised us not to drive it. Still unable to get the selling garage to deal with us I instructed the other garage to proceed with repairs as I needed a car for work.
We sent copies of the bill to the selling garage and asked they contribute. These were ignored so we asked for a contribution or we would file a claim. This was also ignored. We filed the small courts claim and have just received a response. The garage is claiming the car was in for work and the owner showed it to us at their premises for convenience. Conveniently the name of the person they claim who owned the car is the name of the person who I dealt with.
I have no way to prove or dis-prove this. The chap I dealt with was stood behind the counter in the garage when we spoke and came from the office with a colleague when we arrived. The car was shown to us on the garages forecourt and all the paperwork was reviewed in their office. I cannot find any documentation or receipts that cover any suggested work by this garage and considering the state the car was found to be in I am reluctant to believe any work was actually being carried out.
I am really after advice over where I stand on this. It sounds like a really good excuse from the garage and i don't know if it is now worth pursuing through the courts or not. I am half thinking of hiring a lawyer but after what this car has cost me I am worried that will be more money lost.
Any advice please?
We sent copies of the bill to the selling garage and asked they contribute. These were ignored so we asked for a contribution or we would file a claim. This was also ignored. We filed the small courts claim and have just received a response. The garage is claiming the car was in for work and the owner showed it to us at their premises for convenience. Conveniently the name of the person they claim who owned the car is the name of the person who I dealt with.
I have no way to prove or dis-prove this. The chap I dealt with was stood behind the counter in the garage when we spoke and came from the office with a colleague when we arrived. The car was shown to us on the garages forecourt and all the paperwork was reviewed in their office. I cannot find any documentation or receipts that cover any suggested work by this garage and considering the state the car was found to be in I am reluctant to believe any work was actually being carried out.
I am really after advice over where I stand on this. It sounds like a really good excuse from the garage and i don't know if it is now worth pursuing through the courts or not. I am half thinking of hiring a lawyer but after what this car has cost me I am worried that will be more money lost.
Any advice please?
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