Hi guys I will try to make this as short as possible, in the hope that someone may be able to give me some advice.
Last Friday I returned to my parked car, to find my bumper laying in the road wing mirror smashed and other damage. There was a note on my windscreen, not from as you might expect the person that hit my car but from a person who had heard the loud noise that would have been made whilst my bumper was ripped off and saw an Asda delivery van driving away from it. Now I should point out that my car was parked in a small quiet village and not on a busy road.
I spoke to the person that left the note and he was quite adamant that it was the Asda van that caused the damage and that there were no other vehicles around at that time.
I telephoned the non emergency police number and reported the damage to my car. I was told to take my documents to my local police station which I did right away.
The police officer that I spoke to contacted Asda's transport manager and advised me to swap details with him right there at the police station over the phone, explaining that this would cut down on time as the transport police would then not have to be involved. I agreed and spoke with the transport manager on the telephone, gave him my details and he assured me it would be dealt with promptly.
Monday I had a call from Asda's insurance company who basically told me that Asda deny any responsibility.
Today I went back to the police station, explained what had happened and asked that they now investigate as there are obviously RT offences to be considered. The police refused telling me that I had swapped details and it was now nothing to do with them.
So here is the question(s) I have spoken with my own insurance company who have told me that they cannot help as my insurance is third party fire and theft, is this correct?
I have also been in contact with the transport manager for Asda again and asked if the driver of the van has actually denied hitting my car, to which his response was "I think so" no much of a response and one which makes me think Asda have just brushed this off.
I'm now considering taking legal action against Asda through the small claims court and would like to know do I have a right to ask Asda to supply me with the vans registration, it's tracking data, the name of the driver and to see the van that I believe hit my car to check for signs of damage and paint...there is certainly green and white paint on my car.
Thanks
Kenny
Last Friday I returned to my parked car, to find my bumper laying in the road wing mirror smashed and other damage. There was a note on my windscreen, not from as you might expect the person that hit my car but from a person who had heard the loud noise that would have been made whilst my bumper was ripped off and saw an Asda delivery van driving away from it. Now I should point out that my car was parked in a small quiet village and not on a busy road.
I spoke to the person that left the note and he was quite adamant that it was the Asda van that caused the damage and that there were no other vehicles around at that time.
I telephoned the non emergency police number and reported the damage to my car. I was told to take my documents to my local police station which I did right away.
The police officer that I spoke to contacted Asda's transport manager and advised me to swap details with him right there at the police station over the phone, explaining that this would cut down on time as the transport police would then not have to be involved. I agreed and spoke with the transport manager on the telephone, gave him my details and he assured me it would be dealt with promptly.
Monday I had a call from Asda's insurance company who basically told me that Asda deny any responsibility.
Today I went back to the police station, explained what had happened and asked that they now investigate as there are obviously RT offences to be considered. The police refused telling me that I had swapped details and it was now nothing to do with them.
So here is the question(s) I have spoken with my own insurance company who have told me that they cannot help as my insurance is third party fire and theft, is this correct?
I have also been in contact with the transport manager for Asda again and asked if the driver of the van has actually denied hitting my car, to which his response was "I think so" no much of a response and one which makes me think Asda have just brushed this off.
I'm now considering taking legal action against Asda through the small claims court and would like to know do I have a right to ask Asda to supply me with the vans registration, it's tracking data, the name of the driver and to see the van that I believe hit my car to check for signs of damage and paint...there is certainly green and white paint on my car.
Thanks
Kenny
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