• Welcome to the LegalBeagles Consumer and Legal Forum.
    Please Register to get the most out of the forum. Registration is free and only needs a username and email address.
    REGISTER
    Please do not post your full name, reference numbers or any identifiable details on the forum.

Used Ford - what are my rights?

Collapse
Loading...
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Used Ford - what are my rights?

    Hi all,

    Newbie here, looking forward to any advice anyone can offer.

    Picked up a 2005 Ford Focus 1.6 3 1/2 weeks ago from a local independent dealer, had 44k and in that time has done approx. 400 more - 270 of that on a one-off work trip, on which it drove fine. It was serviced and MOT'd on the day we got it. Sunday morning on a dual carriageway at about 50mph the engine management light came on - continuous amber. Drove it to the garage that carries out the dealer's warranty repairs who printed off the following codes -

    P0420 Catalyst system efficiency below threshold (Bank 1) - On demand
    P0420 Catalyst system efficiency below threshold (Bank 1) - Continuous memory

    They cleared the warning light and advised that it needed a tank of super unleaded and a good drive - "As Fords don't like unleaded", and that should be fine. I find this hard to believe - I have another Ford and owned 2 previously - have never experienced this. They said if it occurs again take it back - this was yesterday.

    Driving today it seemed to struggle over 30mph - and on the way home the engine light came back on - this time flashing, and would not go over 30mph. Dealer said I would have to get it to the garage myself - and they would "plug it in" - not happy about his flippant attitude, and no apology for my hassle.

    My question is - assuming I can't reject the car - can I insist they fix it tomorrow, rather than just 'wait and see' that I got yesterday? As this code is also showing in the continous memory means it has happened before, within the last 80 times of use - but not with us so obviously the previous owner or in the dealer's possession. I am really annoyed that I have to take the time and effort to get this rectified and they don't seem to give a damn!

    The car was paid for with 2 seperate credit cards if this matters by the way.


    Tags: None

  • #2
    Re: Used Ford - what are my rights?

    Look here fo more info

    2007 Freelander 2 - engine blown up! - Legal Beagles Consumer Forum

    The fact that you paid by credit card also provides specific legal rights and a possible remedy. Search for threads regarding section 75 of the Consumer Credit Act.

    Comment


    • #3
      Re: Used Ford - what are my rights?

      Here is another post with details similar to your own situation.

      Legal Beagles Consumer Forum

      Comment


      • #4
        Re: Used Ford - what are my rights?

        In all probability it just needs a new catalytic convertor. There are two oxygen sensors, one before and one after the CC. If the readings are similar the engine management light comes on and it is likely to go into limp mode, which is what you're describing. The upstream sensor should change, the downstream one stay pretty much constant, thus the two readings ought to be different.

        If they'll change this for you I suspect it would rectify the fault. They really ought to know this - I'm not a mechanic!

        Comment

        View our Terms and Conditions

        LegalBeagles Group uses cookies to enhance your browsing experience and to create a secure and effective website. By using this website, you are consenting to such use.To find out more and learn how to manage cookies please read our Cookie and Privacy Policy.

        If you would like to opt in, or out, of receiving news and marketing from LegalBeagles Group Ltd you can amend your settings at any time here.


        If you would like to cancel your registration please Contact Us. We will delete your user details on request, however, any previously posted user content will remain on the site with your username removed and 'Guest' inserted.
        Working...
        X