Welcome finance

[missksav]

Hi there. just wondered if anyone can help me.
I purchased a new car from welcome finance in July last year. At the time of purchase i still had an agreement with a company called First Response. To cut a long story short, i had a car crash in my old car and the insurance paid out the value of the car, however there was still £500 outstanding. welcome told me they would put this amount on top of my new finance deal and send a cheque to 1st response to clear this bill. well nearly 1 year on and numerous phone calls later still no cheque has been sent. welcome now tell me they have ceased trading cars and i was told by my local office to look over my contract to see if there is any evidence to support what i am saying. i had a witness at the time when i was told the money would be paid. I eel compleatey cheated as it seems they have not put this extra amount ontop of my finance deal but was told for nearly a year that i was not to worry and it would be paid. please please help me x

[Paule]

Re: Welcome finance

Have you still got the copy of your loan agreement as this should be listed on that.

Are First Respone chasing you for this money?

[Var]

Re: Welcome finance

Check the agreement for the additional amount due to be paid to first responce, Remember that you dont need to prove what was said to or by the sales person. You know what the new car cost and at what apr, so if the sums dont add up by £500 you know what has happened.

Additionally are you still paying Welcome. If they have overcharged you by £500 pounds plus interest because they have not paid First Response when they had agreed to, then I would suggest that the welcome agreement is unenforceable.