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Hello all
Currently in the process of rejecting a used car, bought under distance selling / off site. Absolutely no terms of conditions of sale received / on invoice.
Trader initially fought tooth and nail to deny me my rights under CRA2015. It seems we have arrived at the car will be collected from home and refunded to the invoice amount.
However, I traded a car I liked and would like back over a low px price,.I would not have sold the car at this price, I only went ahead with the trade on the assumption the car I purchased was fit for purpose. Only under these conditions was I happy to offset the low PX price.
I note under CRA2015 there are paths to seek the return of px, however in it's original condition.
My question is, given the dealer knowingly prepped the car post complaint been made and putting the sales contract under dispute, do I stand any reasonable chance of counterclaiming if the PX car has received prep work/parts/paint?
The dealer is unwilling to compromise in anyway and I feel that suffering a £3k loss due to their inability to provide a product fit for purpose is not fair. I am not in a comparable position vs prior to sales contract of failed purchase.
I suggested a sum to cover prep etc, but no interest.
Thanks!
Currently in the process of rejecting a used car, bought under distance selling / off site. Absolutely no terms of conditions of sale received / on invoice.
Trader initially fought tooth and nail to deny me my rights under CRA2015. It seems we have arrived at the car will be collected from home and refunded to the invoice amount.
However, I traded a car I liked and would like back over a low px price,.I would not have sold the car at this price, I only went ahead with the trade on the assumption the car I purchased was fit for purpose. Only under these conditions was I happy to offset the low PX price.
I note under CRA2015 there are paths to seek the return of px, however in it's original condition.
My question is, given the dealer knowingly prepped the car post complaint been made and putting the sales contract under dispute, do I stand any reasonable chance of counterclaiming if the PX car has received prep work/parts/paint?
The dealer is unwilling to compromise in anyway and I feel that suffering a £3k loss due to their inability to provide a product fit for purpose is not fair. I am not in a comparable position vs prior to sales contract of failed purchase.
I suggested a sum to cover prep etc, but no interest.
Thanks!
