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Used Car Rejection - First 30 days
Hi all
Hope you are good. Could any of your legal minds advise on the following situation
12 Dec - leave deposit on 2nd hand car. £6k. 50k miles.
14 Dec - Collect and pay in full via Visa Debit. Noisy engine detected on drive back home.
16 Dec - Put Car into local garage to investigate if engine sound is normal. They advise a Link Chain could cause a rattle and I replace at my own expense. They also said "You do realise this engine has been apart recently?". I didn't know that.
24th Dec - Car experiences misfire, juddering and enters limp mode. only 180 miles driven at this point.
29th Dec - Car recovered by AA to local main dealer. They diagnose Cylinder 2 as having zero compression. Potential engine replacement required. Will cost £900 to take engine apart. I decline as I believe a lack of cylinder compression is enough to reject the car on.
31st Dec - Car recovered to the street opposite my house. Call dealer to report issue. They say will call back but don't.
4th Jan - Call dealer. They return my call offer replacement engine or refund. I state I want a refund at this point. They say they will collect the car on 5th January. They wont provide a refund until they have confirmed the issue.
So do i formally reject the car prior to them collecting?
Do i need to sign the car over to them when they collect?
Should i be concerned that they want to diagnose themselves
Anything else to consider. My worry is they have toxic reviews re: aftersales and disputes.
Hope you are good. Could any of your legal minds advise on the following situation
12 Dec - leave deposit on 2nd hand car. £6k. 50k miles.
14 Dec - Collect and pay in full via Visa Debit. Noisy engine detected on drive back home.
16 Dec - Put Car into local garage to investigate if engine sound is normal. They advise a Link Chain could cause a rattle and I replace at my own expense. They also said "You do realise this engine has been apart recently?". I didn't know that.
24th Dec - Car experiences misfire, juddering and enters limp mode. only 180 miles driven at this point.
29th Dec - Car recovered by AA to local main dealer. They diagnose Cylinder 2 as having zero compression. Potential engine replacement required. Will cost £900 to take engine apart. I decline as I believe a lack of cylinder compression is enough to reject the car on.
31st Dec - Car recovered to the street opposite my house. Call dealer to report issue. They say will call back but don't.
4th Jan - Call dealer. They return my call offer replacement engine or refund. I state I want a refund at this point. They say they will collect the car on 5th January. They wont provide a refund until they have confirmed the issue.
So do i formally reject the car prior to them collecting?
Do i need to sign the car over to them when they collect?
Should i be concerned that they want to diagnose themselves
Anything else to consider. My worry is they have toxic reviews re: aftersales and disputes.
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