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Dealer faulty car-rangerover

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  • Dealer faulty car-rangerover

    Bought a used rangerover from a dealer and its 21 model, 2000 miles on. I got the car last week monday and thursday it started showing electric fault, friday i go to the dealer and they say it requires an update of system which isnt urgent and they will call me on next week monday. They dont call on monday instead i do, saying now there is a battery fault displaying. They say next available one is after 2 weeks to sort it out and its okay for me to drive until then. Wednesday comes and i get stuck in traffic light with no electricy+ realised 3 other faults in the car which costs 70k £
    They towed the car away saying the dealer will contact u. What should i do? I dont want the car anymore since its filled with fault and i got the whole thing on video. I still like the car but im not willing to take the same car again since it shows faulty during the first week.
    advice?
    Tags: None

  • #2
    Hi Moalias

    You are covered by the Consumer Rights Act 2015. I'm assuming you bought it on finance.
    You can reject the car in the first 30 days. Send the following template to the dealer and finance company, get Proof of Postage. Don't let them talk you into keeping it. Find another dealer, check the reviews. (you can email, but make sure the email addresses are correct)

    https://www.which.co.uk/consumer-rig...r-aeziX3M7tYNw

    Comment


    • #3
      If using your short term right to reject you might (if the dealer knows CRA 2015) have difficulty rejecting as you appear to have agreed to a repair.
      Having given agreement to the initial repair the dealer can insist he has the right to bring the vehicle to a satisfactory condition and repair all that is faulty on the vehicle.

      Not saying he will, but he could!

      Comment


      • #4
        Originally posted by des8 View Post
        If using your short term right to reject you might (if the dealer knows CRA 2015) have difficulty rejecting as you appear to have agreed to a repair.
        Having given agreement to the initial repair the dealer can insist he has the right to bring the vehicle to a satisfactory condition and repair all that is faulty on the vehicle.

        Not saying he will, but he could!
        They also said 'its okay for me to drive until then.', it clearly wasn't, as further faults have been discovered and they towed it away.

        Comment

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