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Hi.
I wonder if you can advise?
I have enquired about (but not initiated yet) a VT for my PCP agreement for a Fiat 500. I have purchased a newer different vehicle so I want to hand the Fiat back (I have just over 12 months left).
FCA tell me I am over the 50% point, and I am well within the mileage limit agreement.
They are saying I owe them £523.22 for value added products including gap insurance.
I have called the gap insurance, and tyre and alloy wheel cover providers (both have an end date in May, a year before the PCP ends), I was told that to cancel now would not be beneficial as taking into account the admin fees (£20 and £30) there would be nothing left to refund.
Can I challenge the £523.22 charge - it doesn’t make sense to me, or am I oblivious to something? When I did question it in an initial conversation with FCA on the telephone they just said that the charges were because they had paid the full amount to the dealership when I entered into the agreement. I’m a bit confused!
I’d be really grateful for any advice that might help me to understand where they are coming from with this charge before I formally notify them I want to VT.
Thank you.
I wonder if you can advise?
I have enquired about (but not initiated yet) a VT for my PCP agreement for a Fiat 500. I have purchased a newer different vehicle so I want to hand the Fiat back (I have just over 12 months left).
FCA tell me I am over the 50% point, and I am well within the mileage limit agreement.
They are saying I owe them £523.22 for value added products including gap insurance.
I have called the gap insurance, and tyre and alloy wheel cover providers (both have an end date in May, a year before the PCP ends), I was told that to cancel now would not be beneficial as taking into account the admin fees (£20 and £30) there would be nothing left to refund.
Can I challenge the £523.22 charge - it doesn’t make sense to me, or am I oblivious to something? When I did question it in an initial conversation with FCA on the telephone they just said that the charges were because they had paid the full amount to the dealership when I entered into the agreement. I’m a bit confused!
I’d be really grateful for any advice that might help me to understand where they are coming from with this charge before I formally notify them I want to VT.
Thank you.
