Evening folks
I posted my dilemma in my welcome post but feared it may have been overlooked so thought I would also post here.
My father in law passed away last week and unfortunately had a vehicle on PCP. Having assessed his situation I found that he had repaid over 50% of the monies owed. I noted that his documentation that he was eligible for Voluntary Termination due to the monies paid/owed.
I made contact with the finance company requesting voluntary termination as per the VT guide. They responded advising that VT was not an option as the customer was now deceased.
I find this unbelievable having researched the topic online however have been unable to find any definitive advice. Can anyone provide any clarity or previous experience in a situation such as this?
Any help/advice would be appreciated.
Thanks
Keith
I posted my dilemma in my welcome post but feared it may have been overlooked so thought I would also post here.
My father in law passed away last week and unfortunately had a vehicle on PCP. Having assessed his situation I found that he had repaid over 50% of the monies owed. I noted that his documentation that he was eligible for Voluntary Termination due to the monies paid/owed.
I made contact with the finance company requesting voluntary termination as per the VT guide. They responded advising that VT was not an option as the customer was now deceased.
I find this unbelievable having researched the topic online however have been unable to find any definitive advice. Can anyone provide any clarity or previous experience in a situation such as this?
Any help/advice would be appreciated.
Thanks
Keith
Comment