Hello I posted this on the back of another thread (sorry!) and was asked to create a new one to make things easier.
I went through a VT with Mercedes in Sept last year and then commenced a new agreement for a new car (also from Mercedes). I received letters referencing charges to settle some months later, but there was no breakdown in charges initially and all the docs received stated an 'balance due' but didn't actually state the numerical amount (turns out there was a misprint on the letters they were sending out). I subsequently requested a statement/breakdown of charges which was all based on excess mileage, £1.9k worth -I then disputed this in Nov 19 with the attached.
I've since had the claim rejected using there what looks like standard response and had the account passed over to DLC to chase and subsequently Mortimer Clark where in touch last week. I was under the impression mileage charges sit outside of the credit agreement and are hard to enforce?
As mentioned on the other thread, I am in the process of buying a new house so I cant really handle the additional cost right now and MChave offered a payment plan but I curious if this will have an adverse effect on my credit.
Curious on peoples experiences and if they have successfully circumvented the charges? Sorry if the post is a little 'rambly', I was just trying to get all info in there - Any help/advice is greatly appreciated.
I went through a VT with Mercedes in Sept last year and then commenced a new agreement for a new car (also from Mercedes). I received letters referencing charges to settle some months later, but there was no breakdown in charges initially and all the docs received stated an 'balance due' but didn't actually state the numerical amount (turns out there was a misprint on the letters they were sending out). I subsequently requested a statement/breakdown of charges which was all based on excess mileage, £1.9k worth -I then disputed this in Nov 19 with the attached.
I've since had the claim rejected using there what looks like standard response and had the account passed over to DLC to chase and subsequently Mortimer Clark where in touch last week. I was under the impression mileage charges sit outside of the credit agreement and are hard to enforce?
As mentioned on the other thread, I am in the process of buying a new house so I cant really handle the additional cost right now and MChave offered a payment plan but I curious if this will have an adverse effect on my credit.
Curious on peoples experiences and if they have successfully circumvented the charges? Sorry if the post is a little 'rambly', I was just trying to get all info in there - Any help/advice is greatly appreciated.
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