Update,
Car collected on Monday the 17th February by Manheim. My experience of the inspector/collector was that they were fine to deal with.
He called me in advance to give me a rough time, he was prompt on the day and well mannered. I offered a cuppa to get off on the right foot. I sorted that and he went for a look around the car. I had taken loads of photos so was happy enough to leave him to it unattended.
He came back to the door after 10/15mins or so and ran through the report. Attached below.
Now i knew there were a couple of imperfections like a branch scrape from tight cornish lanes and there were 2 stone chips on the end of the bonnet. These he said were fair wear and tear. The one item he did mark down was where the seatbelt had obviously been trapped in the door and had dented and removed paint. Probably my youngest son in a haste to get out and back inside to his toys!
He has marked it down as a £138 charge.
I explained to him that i wouldn't want to sign the report as i wasn't keen on being liable for any amount. he was perfectly happy with this and ticked the 'customer refused to sign' box. I did however sign his gps tracker app that said he had been to my address and had taken the car away. I did check and there was nothing obvious about liability attached to that. It was all electronic on the tablet.
I have heard nothing from RCI yet but will update when i do.
Regards,
Car collected on Monday the 17th February by Manheim. My experience of the inspector/collector was that they were fine to deal with.
He called me in advance to give me a rough time, he was prompt on the day and well mannered. I offered a cuppa to get off on the right foot. I sorted that and he went for a look around the car. I had taken loads of photos so was happy enough to leave him to it unattended.
He came back to the door after 10/15mins or so and ran through the report. Attached below.
Now i knew there were a couple of imperfections like a branch scrape from tight cornish lanes and there were 2 stone chips on the end of the bonnet. These he said were fair wear and tear. The one item he did mark down was where the seatbelt had obviously been trapped in the door and had dented and removed paint. Probably my youngest son in a haste to get out and back inside to his toys!
He has marked it down as a £138 charge.
I explained to him that i wouldn't want to sign the report as i wasn't keen on being liable for any amount. he was perfectly happy with this and ticked the 'customer refused to sign' box. I did however sign his gps tracker app that said he had been to my address and had taken the car away. I did check and there was nothing obvious about liability attached to that. It was all electronic on the tablet.
I have heard nothing from RCI yet but will update when i do.
Regards,
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