So I took out a PCP agreement with my local dealership about 2 years ago and had service plan included and everything. Looking over my paperwork a few months ago I noticed that it said on my contract that it was a Motorloan with Balloon and thought nothing of it as I knew that a PCP was a type of loan and you have the option to pay the amount at the end to own the vehicle. However, about a month ago I noticed that the contract said it was not a PCP which I then panicked because I specifically asked the seller if it was a PCP and he said yes. I also phoned the Fiat Finance and they told me I wouldn't be able to hand the car back for VT until December 2021! I am seriously considering taking this to the financial ombudsman because I have paperwork from the dealership saying and identifying that I wanted a PCP contract with the paperwork specifically stating that ' You have confirmed that PCP is the right product for you' and at the bottom is says you have chose to purchase the recommended cover which is a PCP.*
Does anyone have any advice, should I maybe go to the FCA instead?*
Does anyone have any advice, should I maybe go to the FCA instead?*
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