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Rejecting a car on hp

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  • Rejecting a car on hp


    im looking for advice from people who have been through similar situations to us.

    we purchased a car on hp in August, within a week the car engine light came on, we have taken it back 5 times, each time they have said they have fixed it, yet within a few days of driving the engine light has come back on.
    We did a bit of research and decided our 3 months warranty was coming to an end so we wanted to reject the car.

    ive notified the car garage and the finance company and we are just waiting to see what happens next.

    one thing we did ask about is how much money we should get back. The finance company have said they have a fair usage policy which is where they hold 1 months direct debit per 1000 miles that we have done. Yet the car garage have said we will have to pay 40p per mile which is 3 times more than the finance company have said.

    has anyone been in our situation? How long does it take to sort out? How much money did you loose out on?
    Did you give the car back to the garage of keep hold of it?

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