Hello,
Hoping someone can help me with a cancellation scenario I have.
I have signed a brokers Personal Contract Hire Vehicle Order form exactly a week ago. After much deliberation I feel I’ve made a mistake
and I now want to cancel. I’ve been advised I will be charged over £800 to do this. No other forms have been signed. I’ve not made any payment.
The terms seem vague. Is there no legal cooling off period?
Quote from the paperwork
“Cancellation. No order which has been accepted may be cancelled by The Customer except with the written consent of the Company and subject to the Customer indemnifying the Company in full against all loss (including loss of profit), costs (including the cost of labour and materials), damages, charges and expenses incurred by the Company, our cancellation fee is £499.00 plus VAT. Where a customer cancels the Agreement during the Cooling Off Period, the Customer will still be liable to pay any fees due as listed here (the Vehicle Order not being a "linked agreement" for the purposes of the Consumer Credit Act).
Any advice would be a great help.
Thanks
Hoping someone can help me with a cancellation scenario I have.
I have signed a brokers Personal Contract Hire Vehicle Order form exactly a week ago. After much deliberation I feel I’ve made a mistake
and I now want to cancel. I’ve been advised I will be charged over £800 to do this. No other forms have been signed. I’ve not made any payment.
The terms seem vague. Is there no legal cooling off period?
Quote from the paperwork
“Cancellation. No order which has been accepted may be cancelled by The Customer except with the written consent of the Company and subject to the Customer indemnifying the Company in full against all loss (including loss of profit), costs (including the cost of labour and materials), damages, charges and expenses incurred by the Company, our cancellation fee is £499.00 plus VAT. Where a customer cancels the Agreement during the Cooling Off Period, the Customer will still be liable to pay any fees due as listed here (the Vehicle Order not being a "linked agreement" for the purposes of the Consumer Credit Act).
Any advice would be a great help.
Thanks
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