I have a car under finance with the car finance company. I am almost to the half way mark and only have about £270 to pay. I have gotten a new car through notability and no longer need the other car. I contacted the car finance company today to cancel the agreement and return the car.
The gentleman told me on the phone that he was going to email me the paperwork to sign and then return. At that point he told me that there was a £250 charge for collecting the car and that it must be paid before I could sign the documents and I could end the agreement.
I pointed out that it did not say anything like that under the section of early termination of a finance agreement, I was told that it was in section 14, which was the charges table. I pointed out that the £250 fee was a repossession fee, to which he said the wording is not correct.
I am unsure about how to convay that this so called charge cannot be charge to me as all I want to do is send the car back and pay the last £270 which I owe.
Cheers Keith Jackson
The gentleman told me on the phone that he was going to email me the paperwork to sign and then return. At that point he told me that there was a £250 charge for collecting the car and that it must be paid before I could sign the documents and I could end the agreement.
I pointed out that it did not say anything like that under the section of early termination of a finance agreement, I was told that it was in section 14, which was the charges table. I pointed out that the £250 fee was a repossession fee, to which he said the wording is not correct.
I am unsure about how to convay that this so called charge cannot be charge to me as all I want to do is send the car back and pay the last £270 which I owe.
Cheers Keith Jackson
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