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Hi
Some advice is required if I can get it please?
I received an extortionate demand from ParkingEye for parking in a car park in Durham when I went to the cinema with my wife. I have attached a photograph of the signage that is up in the car park.
I drove into the car park just after 6pm and left at 10.45pm, so just under 5 hours.
I freely admit to paying for my parking at the cinema but the staff in the Odeon told me that I would be good to park over 4 hours, (we were going for a meal first) and besides what is the point of having a discounted rate for parking during higher peak tariff hours if it's then used to punish people who park after 6pm.
My contention is that I have paid ParkingEye £1.50 for the parking and that should be enough but they have responded to the POPLA with their own evidence/statement which says the following:
If they aren't going to offer £1.50 parking for 12 hours after 6pm to people paying via the cinema, then why do they allow it?
How can they put us under punitive contract terms because the £1.50 was paid in the cinema, (on their systems, you need to enter data in an ipad/tablet that they have in the foyer). That's an offer for people visiting the cinema during peak hours but they're now using it to bludgeon me for £100
Pure extortion.
I have 7 days to respond to POPLA . Any advice appreciated.
Some advice is required if I can get it please?
I received an extortionate demand from ParkingEye for parking in a car park in Durham when I went to the cinema with my wife. I have attached a photograph of the signage that is up in the car park.
I drove into the car park just after 6pm and left at 10.45pm, so just under 5 hours.
I freely admit to paying for my parking at the cinema but the staff in the Odeon told me that I would be good to park over 4 hours, (we were going for a meal first) and besides what is the point of having a discounted rate for parking during higher peak tariff hours if it's then used to punish people who park after 6pm.
My contention is that I have paid ParkingEye £1.50 for the parking and that should be enough but they have responded to the POPLA with their own evidence/statement which says the following:
This site is a Paid Parking car park with day tariffs (Mon-Sun 6am-6pm) & overnight tariffs (Mon-Sun 6pm-6am). Odeon customers must enter their full, correct vehicle registration into the terminal at the front desk on arrival & pay £1.50 to obtain a permit for 4-hours parking – tariffs apply thereafter, as clearly stated on the signage (enclosed). We have included a signage plan showing that there are signs situated at the entrance, exit and throughout the car park displaying the terms and conditions of the site. The facility to pay via Good2go is also available at this site on the provision of the full, correct vehicle registration and payment card details.
Please be advised, the signage clearly states; ‘Odeon customers must enter their full, correct vehicle registration into the terminal at the front desk on arrival & pay £1.50 to obtain a permit for 4-hours parking – tariffs apply thereafter. Therefore, the motorist hasn’t complied with the signage.
Please be advised, the signage clearly states; ‘Odeon customers must enter their full, correct vehicle registration into the terminal at the front desk on arrival & pay £1.50 to obtain a permit for 4-hours parking – tariffs apply thereafter. Therefore, the motorist hasn’t complied with the signage.
How can they put us under punitive contract terms because the £1.50 was paid in the cinema, (on their systems, you need to enter data in an ipad/tablet that they have in the foyer). That's an offer for people visiting the cinema during peak hours but they're now using it to bludgeon me for £100
Pure extortion.
I have 7 days to respond to POPLA . Any advice appreciated.
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