Good Evening,
During the Bank Holiday Monday, 27/08/2018, the driver took their kids to the soft play at the gym. While juggling to get the kids out the car, the driver used one of the gyms parking tickets that they had in the car (they had a booklet of paid tickets that they use for the gym) however it seems in the rush and chaos in getting out of the car one of their children knocked the ticket off the dash board which they did not realise and upon returning to the car they had received a ticket.
An appeal was made 2 days later via email advising that they actually had a valid parking ticket and provided a picture of the ticket along with the membership cards for their children for this gym however they received a rejected response although it states in the attached letter they had a valid ticket on display...
Lastly the actual owner of the car/registered keeper was not driving or parked the car.
Is there any way they can appeal this ticket any further?
Just to add the car is a leased car.
Also, as we appealed by email two days after receiving the PCN so we have still not received a NTK letter.
Should we be waiting for this prior to any further action or as I have responded to the PCN via email and had a response with the POPLA code, I am ok to directly proceed with appealing to POPLA?
I worry if the NTK goes to the lease company, they will end up paying for the PCN and charge me the full cost and their commission...
Many Thanks for your time.
Please see following pictures -
During the Bank Holiday Monday, 27/08/2018, the driver took their kids to the soft play at the gym. While juggling to get the kids out the car, the driver used one of the gyms parking tickets that they had in the car (they had a booklet of paid tickets that they use for the gym) however it seems in the rush and chaos in getting out of the car one of their children knocked the ticket off the dash board which they did not realise and upon returning to the car they had received a ticket.
An appeal was made 2 days later via email advising that they actually had a valid parking ticket and provided a picture of the ticket along with the membership cards for their children for this gym however they received a rejected response although it states in the attached letter they had a valid ticket on display...
Lastly the actual owner of the car/registered keeper was not driving or parked the car.
Is there any way they can appeal this ticket any further?
Just to add the car is a leased car.
Also, as we appealed by email two days after receiving the PCN so we have still not received a NTK letter.
Should we be waiting for this prior to any further action or as I have responded to the PCN via email and had a response with the POPLA code, I am ok to directly proceed with appealing to POPLA?
I worry if the NTK goes to the lease company, they will end up paying for the PCN and charge me the full cost and their commission...
Many Thanks for your time.
Please see following pictures -
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