Smart Parking Charge - help-won

[dizzi]

Hello everyone,

I hope someone can help me. In September I hired a car to travel to Cornwall for a few days to visit friends. I stopped off at Newquay.

I parked the car at Asda, picked up a few bits and then took a (long) look round. I got quite lost; I have a disability which can effect memory, especially in unfamiliar locations. I ended up staying 1 hour over the 2 hour time given and I have since received a parking charge notice.

I appealed the parking charge notice through the Smart Parking website stating exactly as I have here, and sent them proof of my disability. They have rejected my appeal.

Can anyone help me with a POPLA appeal? Is it likely to succeed? I have already been charged £35 from Enterprise Rentals for handling a PCN on my behalf, and in a few days the Smart Parking charge will increase to £70.

I have uploaded the 2 letters from Smart Parking.

Many thanks for any assistance,

Dominic

[mystery1]

Re: Smart Parking Charge - help

Can anyone help me with a POPLA appeal?

Yes.

Is it likely to succeed?

Probably.

I have already been charged £35 from Enterprise Rentals for handling a PCN on my behalf

What does the rental agreement say about that ?

I have added you to my popla to do list http://www.legalbeagles.info/forums/...udsman-appeals and it will be within 7 days of the deadline that i do it.

M1

[dizzi]

Re: Smart Parking Charge - help

Hello M1. Thank you for your help.

Enterprise have said if the fine is quashed they will refund the £35, I need to send them proof.

Do you need anything from me?

[mystery1]

Re: Smart Parking Charge - help

Copy of the appeal would help.

I reckon Enterprise know they're wrong but we'll see what happens.

M1

[dizzi]

Re: Smart Parking Charge - help

Copy of the appeal would help.

I reckon Enterprise know they're wrong but we'll see what happens.

M1

The appeal is pretty much what I said in my first post. Not sure I can get a copy as I did it through their website? I was stupid to appeal to their human nature I guess, rather than looking for this sort of help right away.

It was in Enterprise's T & C's that if they handle any fines there is a £35 admin charge. Same if I got a speeding ticket etc.

[mystery1]

Re: Smart Parking Charge - help

Just trying to figure if you let them know who was driving.

Difference is, this isn't a fine.

M1

[dizzi]

Re: Smart Parking Charge - help

I cannot say if I stated definitively I was driving, although my appeal did say I was in Newquay. I may have also said I was alone.

There is no option to read my appeal on their website.

I see. Perhaps I can ask Enterprise about that. What is this "fine" then?

[mystery1]

Re: Smart Parking Charge - help

I'd leave Enterprise for afters. We can appeal as registered keeper and leave it to them to dispute it.

M1

[dizzi]

Re: Smart Parking Charge - help

It is the due date today

dizzi - due date 19/11

[mystery1]

Re: Smart Parking Charge - help

Oops, slipped up here.

Can you tell me what the date of parking was please ?

M1

[dizzi]

Re: Smart Parking Charge - help

Oops, slipped up here.

Can you tell me what the date of parking was please ?

M1

29/8/2015

When you say slipped up?

[dizzi]

Re: Smart Parking Charge - help

Is there anything I can do or have I got a £70 fine and the £35 from Enterprise?

[mystery1]

Re: Smart Parking Charge - help

I slipped up because i forgot.

The answer is no.

I also slipped up because i meant the date of the notice.

I must be getting old !!!!

Anyway when i get the answer it'll take only minutes to do.

M1

[dizzi]

Re: Smart Parking Charge - help

I slipped up because i forgot.

The answer is no.

I also slipped up because i meant the date of the notice.

I must be getting old !!!!

Anyway when i get the answer it'll take only minutes to do.

M1

The date of my notice is 28/9/2015. The first notice did not count as it was sent to Enterprise rent-a-car, which was on 11/9/2015

Smart said in the second notice that the discount period is applicable to the second notice, not the first.

[mystery1]

Re: Smart Parking Charge - help

dizzipopla.rtf

http://parking-prankster.blogspot.co...a-process.html shows how to enter it. You may have to save as a pdf first though.

M1