Parking Eye - Won

[StuartW]

Good Afternoon.

First, many thanks for providing this advice and guidance.

I have, today, received a Parking Charge Notice from ParkingEye, requesting £100 discounted to £60 if paid within 28 days of date issued.

The background to this is that on the 20th October I parked at 8:54am on the car park of a retail park in Telford (that I am now informed is private land). I visited Maplins on that retail park and made a small purchase then walked over a pedestrian footbridge to an adjacent retail park for an eye test. Due to recent problems with my right eye this took much longer than I had anticipated. I left the car park at 12:20, exceeding the permitted free time of 3 hours.

There is no charge for the first 3 hours and there are no ticket machines of any kind. I haven't been back to take notice of the wording on any sign-age etc. (yet).

I do not have the receipt for the Maplins purchase but I do have a credit card statement showing a payment for new glasses on that date.

Do you think I have a reasonable basis for appeal?

Thanks in anticipation.

Stuart

[mystery1]

Re: Parking Eye

Good Afternoon.

First, many thanks for providing this advice and guidance.

I have, today, received a Parking Charge Notice from ParkingEye, requesting £100 discounted to £60 if paid within 28 days of date issued.

The background to this is that on the 20th October I parked at 8:54am on the car park of a retail park in Telford (that I am now informed is private land). I visited Maplins on that retail park and made a small purchase then walked over a pedestrian footbridge to an adjacent retail park for an eye test. Due to recent problems with my right eye this took much longer than I had anticipated. I left the car park at 12:20, exceeding the permitted free time of 3 hours.

There is no charge for the first 3 hours and there are no ticket machines of any kind. I haven't been back to take notice of the wording on any sign-age etc. (yet).

I do not have the receipt for the Maplins purchase but I do have a credit card statement showing a payment for new glasses on that date.

Do you think I have a reasonable basis for appeal?

Thanks in anticipation.

Stuart

I would appeal.


Dear Sirs,

I, as registered keeper, wish to invoke your appeals procedure. The driver did not see any signs, was a genuine customer on site ( proof of purchase attached) as well as visual impairment problems which caused an opticians appointment to over run. In any event your charges are penal in nature and not a genuine pre estimate of loss.

I am under no statutory obligation to name the driver and will not do so.

If you reject my appeal please supply a popla code.

Yours etc


If they supply a popla code please return and i'll sort out a popla appeal for you.

M1

[StuartW]

Re: Parking Eye

Many thanks M1.

[StuartW]

Re: Parking Eye

M1

Many thanks or this.

Gathered the evidence and submitted the appeal. I let you know how I get on.

Stuart

[StuartW]

Re: Parking Eye

Well M1,

I submitted an appeal with the wording you suggested and just received an e-mail:

"We can confirm that this charge has been cancelled and that there is no outstanding payment due on this account."

Yippee!!

Didn't even go as far as popla. They just crumbled, I suppose, when they saw the wording you suggested - they must recognise it by now and realise that it isn't worth the bother.

I've had a lot of unexpected expense recently, and this is a great weight off my mind.

Many, many thanks for your advice and guidance on this matter, M1. Can't thank you enough.

Stuart