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Hi,
We have received a letter from DRP (18/9/20) stating that our lack of response to previous letters now means that we owe £170 or face court action for a parking overstay in a McDonalds on 9/6/19.
This is an absolute mystery to us! We never received a parking notice from MET Parking Services in the first place and were therefore unable either to appeal it or pay it! I have gone to their website and can see that there are photos of our car on that date, but that a stop has been put on that reference (presumably because it got passed to DRP?) We spoke to an extremely rude man at DRP this morning to explain our confusion and asked him to send on any relevant correspondence that had apparently been sent to us. He emailed over some copies of 5 letters that had allegedly been sent either from themselves as DRP or as Zenith around October and November 2019. One of the letters also comments on how we didn't respond to their offer to pay a lower amount although that "offer letter" is not in evidence from what they have sent us.
I'm not really sure what to do next - I haven't been given the opportunity to pay the charge at the original cost of £100 because we didn't receive it, nor therefore was I able to appeal it. We are now faced with £170 out of the blue which we can ill afford off the back of a series of letters which we have never seen before. Our post is generally reliable and it would seem odd not to have received ANY of them!!
Can anyone advise the best way forward with this?
Thank you.
We have received a letter from DRP (18/9/20) stating that our lack of response to previous letters now means that we owe £170 or face court action for a parking overstay in a McDonalds on 9/6/19.
This is an absolute mystery to us! We never received a parking notice from MET Parking Services in the first place and were therefore unable either to appeal it or pay it! I have gone to their website and can see that there are photos of our car on that date, but that a stop has been put on that reference (presumably because it got passed to DRP?) We spoke to an extremely rude man at DRP this morning to explain our confusion and asked him to send on any relevant correspondence that had apparently been sent to us. He emailed over some copies of 5 letters that had allegedly been sent either from themselves as DRP or as Zenith around October and November 2019. One of the letters also comments on how we didn't respond to their offer to pay a lower amount although that "offer letter" is not in evidence from what they have sent us.
I'm not really sure what to do next - I haven't been given the opportunity to pay the charge at the original cost of £100 because we didn't receive it, nor therefore was I able to appeal it. We are now faced with £170 out of the blue which we can ill afford off the back of a series of letters which we have never seen before. Our post is generally reliable and it would seem odd not to have received ANY of them!!
Can anyone advise the best way forward with this?
Thank you.
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