Parking Eye charges - What next? Should I appeal to POPLA?

[Redeyed Knight]

Hi, my partner has received a parking charge letter from parking eye as keeper but she wasn't driving at the time, i was, she wasn't even with me as I was Christmas shopping.
I am unemployed, have two children and I find the charge is far too excessive especially as its a free car park !
I have prepared an appeal letter and I have used the above template, with a couple of adjustments, and I am wondering if the reasons I give will give me a good chance of a successful appeal,

Any help or advice greatly appreciated,
Many thanks.

Here is copy of my appeal:

" I, as registered keeper, wish to invoke your appeals procedure. The driver, whom i am under no statutory obligation to name, was a genuine customer of the stores the carpark is attached to and was also not parked for the duration claimed as they had to, firstly, drive around a very busy car park to find a space, and secondly, was held up leaving by other drivers entering and exiting the carpark.
Also, the car is 17 years old and is not a reliable starter. It can take around 10 mins to start up.
In any event your charges are penal, grossly excessive for a free-to-use car park and not a genuine pre estimate of loss.


Should you reject my appeal please supply a popla code. "

Thanks again

[mystery1]

Re: Parking Eye charges - What next? Should I appeal to POPLA?

If you have proof or purchase (s) then add that in as they are pretty good at cancelling them in those circumstances. If not then it'll have the desired effect of getting a popla code.

M1