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As requested - new thread.
Please forgive me, I'm new to all this, however a ticket was placed on a car I am the registered keeper of in the same car park (until at least last year it was for shoppers to the local area, not just for one business). The driver is not a frequent visitor, so had no idea things had changed, and only saw the signs once they found the PCN affixed to the windscreen on their return to the vehicle (approximately 10 minutes after parking).
The company requesting payment are UKCPS. It says on the PCN that without the PCN number, payments will be cashed, but not allocated to the correct PCN, and therefore "enforcement action" may be taken despite payment having been made. On the ticket itself, there is no PCN number (there is an unfilled box at the top of the notice with the words "ISSUE NUMBER" above it, I assume this is supposed to have been filled in with the number they refer to as the PCN number). It also states on the PCN that "The period of parking to which this charge relates is the period immediately preceding the 'Time of Issue above'." Again there is an unfilled box with no time in it.
It appears to me that I am unable to make payment here, as I haven't been given a PCN number, therefore should I choose to pay, I'd merely be throwing £60 away and they'd still be seeking to take further action. There is no contact telephone number for them on the notice, merely an address, and I am under no illusion that they would delay their response to a letter to ensure the two week period where they would accept £60 has elapsed, so they could seek £100 instead. Is the charge valid without either an issue number/PCN number or without the time of issue on it? If so, how do I make payment? The only phone number on the notice is for an automated payment line that you cannot use without a PCN number.
Any advice would be VERY gratefully received. Please note this is not a case of trying to avoid payment*, I'll happily send them the £60 to make this all go away - I've come out the other side of some very bad financial times (wife became disabled and my one salary wasn't enough to keep up with all the bills until I found a better-paid job) and I am heading toward finally repairing my credit rating, the thought of a CCJ coming my way and sending me back to square one after I've spent three years putting things right turns my stomach.
* if their agent has invalidated the notice by not including the time or the PCN number, I'll happily refuse to pay, obviously.
Please forgive me, I'm new to all this, however a ticket was placed on a car I am the registered keeper of in the same car park (until at least last year it was for shoppers to the local area, not just for one business). The driver is not a frequent visitor, so had no idea things had changed, and only saw the signs once they found the PCN affixed to the windscreen on their return to the vehicle (approximately 10 minutes after parking).
The company requesting payment are UKCPS. It says on the PCN that without the PCN number, payments will be cashed, but not allocated to the correct PCN, and therefore "enforcement action" may be taken despite payment having been made. On the ticket itself, there is no PCN number (there is an unfilled box at the top of the notice with the words "ISSUE NUMBER" above it, I assume this is supposed to have been filled in with the number they refer to as the PCN number). It also states on the PCN that "The period of parking to which this charge relates is the period immediately preceding the 'Time of Issue above'." Again there is an unfilled box with no time in it.
It appears to me that I am unable to make payment here, as I haven't been given a PCN number, therefore should I choose to pay, I'd merely be throwing £60 away and they'd still be seeking to take further action. There is no contact telephone number for them on the notice, merely an address, and I am under no illusion that they would delay their response to a letter to ensure the two week period where they would accept £60 has elapsed, so they could seek £100 instead. Is the charge valid without either an issue number/PCN number or without the time of issue on it? If so, how do I make payment? The only phone number on the notice is for an automated payment line that you cannot use without a PCN number.
Any advice would be VERY gratefully received. Please note this is not a case of trying to avoid payment*, I'll happily send them the £60 to make this all go away - I've come out the other side of some very bad financial times (wife became disabled and my one salary wasn't enough to keep up with all the bills until I found a better-paid job) and I am heading toward finally repairing my credit rating, the thought of a CCJ coming my way and sending me back to square one after I've spent three years putting things right turns my stomach.
* if their agent has invalidated the notice by not including the time or the PCN number, I'll happily refuse to pay, obviously.
