Hi, I apologise for opening a new topic, I have followed the IPC links in the stickies but my situation from what I've read seems to be different (although not sure if it is).
The driver parked at a carpark in Manchester where entry was via a manned barrier. The driver paid the man £3 for 3 hours of parking at around 8pm in the evening. The driver returned to the vehicle at around 10:30pm to extend parking as, however the driver found that the manned station where the tickets were issued was closed and there were no self service parking ticket machines anywhere. The driver returned to their vehicle at around 11:35 to find a PCN on the vehicle issued by SIP Manchester for having exceeded the time paid for.
There is now a 'Notice of impending legal action' which I really don't want to get out of hand.
I have attached the letter with this post. If I could be provided with an appropriate template to use to respond to these people or any advice would be immensely appreciated.
Thank you
The driver parked at a carpark in Manchester where entry was via a manned barrier. The driver paid the man £3 for 3 hours of parking at around 8pm in the evening. The driver returned to the vehicle at around 10:30pm to extend parking as, however the driver found that the manned station where the tickets were issued was closed and there were no self service parking ticket machines anywhere. The driver returned to their vehicle at around 11:35 to find a PCN on the vehicle issued by SIP Manchester for having exceeded the time paid for.
There is now a 'Notice of impending legal action' which I really don't want to get out of hand.
I have attached the letter with this post. If I could be provided with an appropriate template to use to respond to these people or any advice would be immensely appreciated.
Thank you
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