Hi,
I have received a parking fine from 'parking eye' this has been sent to my mother as the car is in her name. The parking fine is for 'st.helens retail park'.
The car park which I was on is the range car park which has only the range store on it. 'St Helens retail park' is actually a different retail park which is across town. They have pictures of the car coming in and leaving the site, however the ticket expresses the location as 'st Helens retail park'. I have been to both sites and have photographs which show that one is clearly labelled as 'st.helens retail park' and the other which is the range carpark has no signs to label this as St. Helens retail park. My sister in law previously had a ticket for the range car park (where the car was actually parked) but this actually said 'The Range' on it.
A debt collection company is now harassing my mother as the car was originally bought in her name. I have explained the situation but they say that 'the client' (parking eye) state that this is st.helens retail park and the fine stands. They keep insisting that they have photographs but do not seem to understand my point that the photographs are of the car entering and leaving the range car park and not St. Helens retail park which is the location stated on the ticket. Possibly a clerical error but I would assume this makes the ticket void due to having the wrong location on it?
My mother is being threatened with court action and the debt recovery company have insisted that this company (parking eye) will take me to court via CCJ amd advised that I seek legal
guidance. My mother is very worried about this. What would you advise?
Thanks
I have received a parking fine from 'parking eye' this has been sent to my mother as the car is in her name. The parking fine is for 'st.helens retail park'.
The car park which I was on is the range car park which has only the range store on it. 'St Helens retail park' is actually a different retail park which is across town. They have pictures of the car coming in and leaving the site, however the ticket expresses the location as 'st Helens retail park'. I have been to both sites and have photographs which show that one is clearly labelled as 'st.helens retail park' and the other which is the range carpark has no signs to label this as St. Helens retail park. My sister in law previously had a ticket for the range car park (where the car was actually parked) but this actually said 'The Range' on it.
A debt collection company is now harassing my mother as the car was originally bought in her name. I have explained the situation but they say that 'the client' (parking eye) state that this is st.helens retail park and the fine stands. They keep insisting that they have photographs but do not seem to understand my point that the photographs are of the car entering and leaving the range car park and not St. Helens retail park which is the location stated on the ticket. Possibly a clerical error but I would assume this makes the ticket void due to having the wrong location on it?
My mother is being threatened with court action and the debt recovery company have insisted that this company (parking eye) will take me to court via CCJ amd advised that I seek legal
guidance. My mother is very worried about this. What would you advise?
Thanks
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