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Hi, I recieved a final notice from Premier Park. I didnt recieve the original one, (thats true) ...Royal Mail error I'm assuming. However, when I got the final notice through, I called the number and put in the PCN number or ref number and it said "sorry, that ref number is invalid"
I tried again 3 times and same each time. So I left it assuming it was a fault or error.
Then I get a letter 2 weeks later from a debt company with the same PCN number, I called PP again and tried the PCN number again and again invalid. I filmed this one to have evidence.
So I called the Debt company l, told them about the invalid number and they said, very harshly....sorry we are not on the same system so cant help. I informed them about the video to which they said, we cant accept video via email so send an image....an image of a video recording i asked. ( thats the level of intelligence ) she then said to send the video and they will send it to PP but they can't help and I can Fight it in court.
so in a nutshell
1. I never recieved the original letter. They said they have proof of postage which is fine. Proof of postage isn't proof of delivery tho. If they wnated proof of delivery then get a signed for postage option.
2. The PCN number isn't valid, tried 4 times overall and filmed the last attempt as proof
3. The debt company won't help, said they can't do anything but pass the video on if it clears their email system.
4. They said I can fight it in court and won't even pause the recovery until PP gets back to them IF they send them the video.
so I'm not sure what to do. The PCN isn't valid, I therefore even if I wanted to couldn't pay them. I have video evidence of the call and the invalid nber message.
any ideas as how to proceed?
many thanks guys.
I tried again 3 times and same each time. So I left it assuming it was a fault or error.
Then I get a letter 2 weeks later from a debt company with the same PCN number, I called PP again and tried the PCN number again and again invalid. I filmed this one to have evidence.
So I called the Debt company l, told them about the invalid number and they said, very harshly....sorry we are not on the same system so cant help. I informed them about the video to which they said, we cant accept video via email so send an image....an image of a video recording i asked. ( thats the level of intelligence ) she then said to send the video and they will send it to PP but they can't help and I can Fight it in court.
so in a nutshell
1. I never recieved the original letter. They said they have proof of postage which is fine. Proof of postage isn't proof of delivery tho. If they wnated proof of delivery then get a signed for postage option.
2. The PCN number isn't valid, tried 4 times overall and filmed the last attempt as proof
3. The debt company won't help, said they can't do anything but pass the video on if it clears their email system.
4. They said I can fight it in court and won't even pause the recovery until PP gets back to them IF they send them the video.
so I'm not sure what to do. The PCN isn't valid, I therefore even if I wanted to couldn't pay them. I have video evidence of the call and the invalid nber message.
any ideas as how to proceed?
many thanks guys.
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