Tweet
Hi all,
The PCN received =
Date of Contravention: 27/09/2021
Date PCN sent: 20/10/2021
Date PCN received: 23/10/2021
Parked for one hour to eat at the pub, was not made aware by the pub that we needed to input our vehicle registration anywhere in the building (deputy manager served us, so you'd think they would tell you)
Have seen on the pubs Facebook that they put an update out on October 15th stating they have received a lot of complaints regarding parking tickets, there is apparently a terminal somewhere within the building to input your reg.
I appealed to Smart Parking on Saturday 23rd of November, didn't receive any confirmation of the appeal, just popped up on the site with "it has been submitted" etc.
Sent a follow up email on Wednesday 28th confirming they had received my appeal, no reply to that either.
What are my next steps?
1) If they come back to me, I can quote what I have seen on this forum that they did not notify me of this charge within 14 days (it took them 23 days to send the letter)
2) Say that receipts can be provided for the meal at the pub (bank screenshots were sent on the appeal, not putting any names etc for identification though)
Or!
Do I send all of this information in an email and say I am not paying the charge due to the information above and them not following process?
The pub did put on their Facebook that they would help look for receipts if required etc, but I live 110 miles away from there...so that isn't happening!
Thank you, any help appreciated.
Only got 4 days left before the "discount period" runs out.
Link to PCN image:
https://imgur.com/a/a71wpow
The PCN received =
Date of Contravention: 27/09/2021
Date PCN sent: 20/10/2021
Date PCN received: 23/10/2021
Parked for one hour to eat at the pub, was not made aware by the pub that we needed to input our vehicle registration anywhere in the building (deputy manager served us, so you'd think they would tell you)
Have seen on the pubs Facebook that they put an update out on October 15th stating they have received a lot of complaints regarding parking tickets, there is apparently a terminal somewhere within the building to input your reg.
I appealed to Smart Parking on Saturday 23rd of November, didn't receive any confirmation of the appeal, just popped up on the site with "it has been submitted" etc.
Sent a follow up email on Wednesday 28th confirming they had received my appeal, no reply to that either.
What are my next steps?
1) If they come back to me, I can quote what I have seen on this forum that they did not notify me of this charge within 14 days (it took them 23 days to send the letter)
2) Say that receipts can be provided for the meal at the pub (bank screenshots were sent on the appeal, not putting any names etc for identification though)
Or!
Do I send all of this information in an email and say I am not paying the charge due to the information above and them not following process?
The pub did put on their Facebook that they would help look for receipts if required etc, but I live 110 miles away from there...so that isn't happening!
Thank you, any help appreciated.
Only got 4 days left before the "discount period" runs out.
Link to PCN image:
https://imgur.com/a/a71wpow
Comment