Parking fine

[Pinksnugsy68]

I have received a letter from a debt collection agency asking for £160 for a fine I have never paid. I have never received any letters regarding this and it was back in 2017 that it happened. Where I parked is a small shopping mall and there were no yellow lines or signs saying you couldn't park there and if there were they certainly weren't visible. Since then, well after I parked there, there are visible signs and double yellow lines. I have uploaded parts of the letter in the hope someone can please help me.
I have tried to upload images but it says im not allowed.
many thanks
Rachel

[echat11]

Hi Pinksnugsy68

Have you tried using paperclip icon?

ostell can you please advise.

[Pinksnugsy68]

Hi.
I've no idea what you mean sorry
Thanks
Rachel

[Pinksnugsy68]

Oh right I've just realised what you mean yes I used the paperclip icon and the photos uploaded but when I tried to post them it said I want allowed

[echat11]

It might be because it's a new account. But don't panic.

[ostell]

Use a hosting site such as imgur to upload your pictures and put the link on here.

Edit you post so that the identity of the driver cannot be inferred.