Dear Users,
I unfortunately received a PCN back on the 13/11/19 affixed to my windscreen, which I was very annoyed about as thedriver had purchased a ticket from the machine and displayed in the car. The ticket had also had requested VRM registration plate which is printed on the slip, and the driver paid the machine using a card. I returned to the vehicle well before the expiry of the ticket to find a PCN affixed to the windscreen. I emailed the company straight away to say that there was a ticket present in the car and emailed photographic evidence. I checked the photographs they took of the car and you mysteriously cannot see the ticket in the displayed in the quarter pane. I received an automated response to my email, saying Appeals will not be dealt with unless you provide the driver of the vehicle at the time and a full name and address. I didn't like the idea of providing this information to the company (They are not the most reputable) as it would give them easier access to send letters. I then received a formal letter dated 13/01/2020 saying the £100 invoice is now overdue. Reason for issue being NO TICKET. So I emailed again, stating there was a ticket displayed etc, but PPL responded saying as I had not provided the drivers name and address within 21 days I was now not ellible to appeal. I have tried to enter the case number into the IPC appeals website, but it says the case number doesn't exist. Can anyone offer any assistance? I found the landowners details from Land Registry, so I can send them a letter too?
I unfortunately received a PCN back on the 13/11/19 affixed to my windscreen, which I was very annoyed about as thedriver had purchased a ticket from the machine and displayed in the car. The ticket had also had requested VRM registration plate which is printed on the slip, and the driver paid the machine using a card. I returned to the vehicle well before the expiry of the ticket to find a PCN affixed to the windscreen. I emailed the company straight away to say that there was a ticket present in the car and emailed photographic evidence. I checked the photographs they took of the car and you mysteriously cannot see the ticket in the displayed in the quarter pane. I received an automated response to my email, saying Appeals will not be dealt with unless you provide the driver of the vehicle at the time and a full name and address. I didn't like the idea of providing this information to the company (They are not the most reputable) as it would give them easier access to send letters. I then received a formal letter dated 13/01/2020 saying the £100 invoice is now overdue. Reason for issue being NO TICKET. So I emailed again, stating there was a ticket displayed etc, but PPL responded saying as I had not provided the drivers name and address within 21 days I was now not ellible to appeal. I have tried to enter the case number into the IPC appeals website, but it says the case number doesn't exist. Can anyone offer any assistance? I found the landowners details from Land Registry, so I can send them a letter too?
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