** success ** Luton Airport BP Garage

[ostell]

Edit your last post, too much information The hirer's name was on the agreement and the hirer's credit card was used. The hirer/keeper is handling everything now. Everything else is irrelevant. The parking companies are known to read forums and use the information they find.

Yes send in that appeal

Read the agreement to see what it says about the admin charge. If it is for handling penalties, fines etc then the PCN is neither of those, it is an invoice and therefore not chargeable according to their own rules. If they have corrected then Enerprise have been known to cancel after a strong complaint after a successful appeal

[charitynjw]

Edited

Ok
Re the admin charge, check the hire agreement & what it says about such things.
They often only include penalty charges (parking on yellow lines etc), not private parking charges (which are 'officially' damages for breach of contract.)
If so, the hire co has no right to deduct any payments.

[ostell]

Charity, that's why I asked the OP to edit that post. Could you edit your quote when/if the OP edits.

[charitynjw]

Charity, that's why I asked the OP to edit that post. Could you edit your quote when/if the OP edits.

Yep

[andyc128212]

OK I think I have edited everything, sorry, I just checked them all. Does the quote need to be edited before I submit it now? you are all very helpful

[charitynjw]

OK I think I have edited everything, sorry, I just checked them all. Does the quote need to be edited before I submit it now? you are all very helpful

Which quote?

[andyc128212]

sorry this one;

Sirs

Ref PCN xxxxx VRM yyyyyy

I am the hirer/keeper of the above vehicle and am in receipt of the PCN you issued. I have no liability on this matter as you have failed to meet the requirements of Schedule 4 of The Protection of Freedoms Act 2012 namely, but not limited to, failing to supply the additional documents mandated by section 14 (2) (a) of the Act.

I note that in the copy of the PCN sent to the hire company, Enterprise, that has been forwarded to me that you have also failed to adhere to the relevant period of 14 days as required by 9 (4) of the Act.

Because of your failings you cannot therefore transfer liability from the driver at the time to me, the hirer keeper.

There is no legal requirement to identify the driver at the time and I will not be doing so.

Any further communication with me on this matter, apart from confirmation of no further action and my details being removed from your records, will be considered vexatious and harassment. This includes communication from any Debt Collection companies you care to instruct.

Yours etc

[ostell]

Just fill in the xxxxxs as appropriate. Chage nothing else.

[andyc128212]

Last question/concern, should I put my info here and also state I was driver or keeper? That drop box only has the option of 'I was' driver or keeper of the vehicle.

[ostell]

What does the letter state ???? You are the keeper of course. Should be hirer/keeper but they don't allow for that.
That's why sometimes snail mail is better as you can use the , with free certificate of posting from a post office.

Of course you need to put your info in there otherwise how do they know who it is from.

[charitynjw]

As ostell says, do not admit to being the driver.
The PCN has been sent to the hirer/keeper....stick to that fact.

[andyc128212]

ok thanks again, I'll keep you posted

[ostell]

No, it has been sent to the Hirer/Keeper after the initial PCN to the registered keeper.

[charitynjw]

No, it has been sent to the Hirer/Keeper after the initial PCN to the registered keeper.

Absolutely correct, & my mistake.
I'll edit accordingly.

[andyc128212]

sorry what did you edit? I already submitted the appeal before you mentioned editing something, would that affect the appeal?