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Hi,
Could someone please help advise best appeals approach for this? Deadline is in 4 days!
I have received the attached PCN from MET as the registered keeper of the vehicle. The driver had overstayed 91mins in McDonalds car park as vehicle would not start on attempting to leave car park within the 60mins allowed. After several attempts to start the car, this led to the driver calling for emergency breakdown assistance (letter from AA confirming call out attached).
This would seem to be a valid reason for cancellation of the charge, however concern is the following issues make this less straightforward:
- After multiple attempts over course of around 100mins, driver eventually got vehicle started, before AA arrived, so call out was cancelled. Car park was exited 3mins after call out cancelled (per attached)
- Time breakdown was requested per attachment was 14:25, which was 49mins after the 60mins allowed. This was due to driver attempting to self start car, then calling several breakdown companies to get quotes before confirming call out.
- Would the details given on the AA confirmation imply the identity of the driver? Would this be an issue if breakdown is valid mitigation?
Contact has been made with the manager of the McDonalds with request to cancel charge, they said they would email MET, but there has not been an opportunity to follow this up yet.
Should the appeal be on the basis on the breakdown or should I take another approach? Any advice appreciated. Thanks in advance.
Could someone please help advise best appeals approach for this? Deadline is in 4 days!
I have received the attached PCN from MET as the registered keeper of the vehicle. The driver had overstayed 91mins in McDonalds car park as vehicle would not start on attempting to leave car park within the 60mins allowed. After several attempts to start the car, this led to the driver calling for emergency breakdown assistance (letter from AA confirming call out attached).
This would seem to be a valid reason for cancellation of the charge, however concern is the following issues make this less straightforward:
- After multiple attempts over course of around 100mins, driver eventually got vehicle started, before AA arrived, so call out was cancelled. Car park was exited 3mins after call out cancelled (per attached)
- Time breakdown was requested per attachment was 14:25, which was 49mins after the 60mins allowed. This was due to driver attempting to self start car, then calling several breakdown companies to get quotes before confirming call out.
- Would the details given on the AA confirmation imply the identity of the driver? Would this be an issue if breakdown is valid mitigation?
Contact has been made with the manager of the McDonalds with request to cancel charge, they said they would email MET, but there has not been an opportunity to follow this up yet.
Should the appeal be on the basis on the breakdown or should I take another approach? Any advice appreciated. Thanks in advance.
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