Need advice on rejecting a car on finance

[Dj199781]

Hi guys Appriciate any advice you may have on this matter

Basically I bought a car in June through a finance broker from a dealer
within days issues with the vehicle became apparent
Originally I was happy for them to repair but as they kept giving me silly timescales (3+months) I chose to reject the car

Between the broker finance and dealer it took until the second week of August to agree the rejection and then another month to collect the car

despite all the struggles up to this point I thought it was finally over .... I was wrong

The car is gone but I'm being told by the finance company that the agreement will remain remain live until the dealer returns the funds ... that much is standard

Here's the problem the finance company are denying any responsibility in actually making that happen and claiming it is my responsibility to get that done when the finance company is the legal owner not myself

I'm fairly certain they are breaking the law here and would like any legal precedents or copies of documents that may help me here if possible

In any case the dealer wont even speak to me anyway making i impossible should it even be my responsibility which im certain its not .... as everything up to this point hasnt been


Many thanks

[Tremarl]

The goods have been returned to the dealer not the finance company. The finance company is just providing a money facility for an asset. The debt is your responsibility, and the act of the dealer returning the money is them satisfying your debt. If the dealer defaults, the debt is still your responsibility

Essentially the chain of suit would be Finance Company > You > Dealer, in regards to a default.


Because finance agreements are contract, it would probably help if you posted the full contract here with identifying information redacted.

[Pezza54]

Your loan is regulated under CCA 74 and if you are a consumer as defined in CRA 2015 you also have legal protection under these regulations.
If you rejected the car after 30 days and within 6 months from delivery, you are entitled to receive a refund. You should have received your refund, less a fair amount for usage, within 14 days from the date the car was returned to the dealer, the dealer having accepted your rejection.
My advice is to set out the events in chronological order, providing the dates, and write a letter of complaint to the finance company.
If this doesn't work you can refer your complaint to the FOS