Hi all, so I got a car on finance the 23rd June 2024. On the 5th July 2024 the ball joint snapped and the wheel bent out causing a sudden stop. I had to get the recovery truck at 80 pounds as it was in an entrance and exit to a shopping center and was blocking people coming in and out and oil was all over the road.. This was very scary and very dangerous. The mot done on the 24th March 2024 said dangerous fault do not drive due to this matter. Then march 28th 2024 the mot passed. The car got delivered at 200 pounds costs. I had to get 2 tyres replaced and the recovery truck. I've had to cancel my insurance of course so I have pay 79 pounds exit fee . All this is really unfair as I was lead to believe the car was safe and satisfactory. None of this is my fault and I feel I have been ripped off big time.. They have accepted liability over the phone.. but are refusing to help me pay any if these costs due to the car sale. Please could I have some advice. Thank you so much.
Car trader sold me a dangerous car
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Originally posted by Sazsassy View PostHi all, so I got a car on finance the 23rd June 2024. On the 5th July 2024 the ball joint snapped and the wheel bent out causing a sudden stop. I had to get the recovery truck at 80 pounds as it was in an entrance and exit to a shopping center and was blocking people coming in and out and oil was all over the road.. This was very scary and very dangerous. The mot done on the 24th March 2024 said dangerous fault do not drive due to this matter. Then march 28th 2024 the mot passed. The car got delivered at 200 pounds costs. I had to get 2 tyres replaced and the recovery truck. I've had to cancel my insurance of course so I have pay 79 pounds exit fee . All this is really unfair as I was lead to believe the car was safe and satisfactory. None of this is my fault and I feel I have been ripped off big time.. They have accepted liability over the phone.. but are refusing to help me pay any if these costs due to the car sale. Please could I have some advice. Thank you so much.
If you have evidence of written statements to the road worthiness of the vehicle and provide direct contra evidence then you might be able to argue negligent misstatement at a stretch.
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Advice given by Tremarl is incorrect if you purchased the car from a trader.
If bought from a dealer you are protected by the Consumer Rights Act 2015 and the dealer is liable, as is the finance house who are the actual owners of your vehicle..
So besides writing to dealer, you need to write to the finance company and claim your costs back from them
Others will be along with more detailed info for you
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Hi
Welcome to LB
On the info you have provided, in my opinion I agree with Des
It sounds as if it was a poor repair carried out in March to pass the Mot
The average consumer cannot be expected to crawl under the cat to inspect it. The fault may not be apparent during a short test drive.
The dealer is the "expert" in car sales and should have knowledge of the history of the car he is selling.
In this case he should have known about the repair work undertaken to the ball joint. He has admitted responsibility
I believe that if a dispute develops with the dealer, an organisation such as the motor ombudsman, is likely to decide in favour of the consumer awarding full refund plus damages (delivery, tyres, recovery)
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Originally posted by Tremarl View Post
Second hand car purchases where you have had a chance to inspect the goods are buyer beware.
If you have evidence of written statements to the road worthiness of the vehicle and provide direct contra evidence then you might be able to argue negligent misstatement at a stretch.
Reading again in full it sounds like the fault is with the repairer, so responsibility is > dealer > repairer.
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