-I traded in my car on 06/09/2022 for a different one at a dealer
-Made the transaction via debit payment
-They claimed that they did not have the V5C on hand and will therefore send it through the post to me
-Due to this they told me they would tax the car for me as i did not have the V5C to do so however when i got back home it turned out that it was not taxed and i never recieved and email confirmation from the DVLA saying so
-After countless times of being put through to voice mail i finally got through and told me they would email me the invoice yet its been nearly 8 hours since they said this and i recieved nothing
-When trading my car in they did not complete the V5C for transfer of my car to them and instead stated that it would all be fine.
-So overall i left with a car that isnt mine adn is not taxed and would like to know where i stand in legal terms for this situation
I can understand i should have been more thorough when doing the paperwork (or lack of) but it was the first time i had ever traded a car in so wasnt sure to look out for and they took advantage of that
-Made the transaction via debit payment
-They claimed that they did not have the V5C on hand and will therefore send it through the post to me
-Due to this they told me they would tax the car for me as i did not have the V5C to do so however when i got back home it turned out that it was not taxed and i never recieved and email confirmation from the DVLA saying so
-After countless times of being put through to voice mail i finally got through and told me they would email me the invoice yet its been nearly 8 hours since they said this and i recieved nothing
-When trading my car in they did not complete the V5C for transfer of my car to them and instead stated that it would all be fine.
-So overall i left with a car that isnt mine adn is not taxed and would like to know where i stand in legal terms for this situation
I can understand i should have been more thorough when doing the paperwork (or lack of) but it was the first time i had ever traded a car in so wasnt sure to look out for and they took advantage of that
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