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Good Morning Folks,
I recently completed a VT with VWFS.* I was paying roughly £260 a month, called up and asked how much I was required to pay to be in a position to complete VT and was told £70 and you'll have paid off half the finance.* No problem, so pay that, receive the VT letter which I sing and return.*
A month later I receive a letter from VWFS to advise my balance is £0 but arrears is £177!!!!!! Sorry, did I miss something.* Long story short, I then received a letter to advise that VWFS sold the vehicle to BCA at a loss of £177.* The finance outstanding on the vehicle AFTER my VT was X and they sold it for Y, £177 less that X.*
So now VWFS are saying I owe them the short fall, can they do this?* Any help would be greatly appreciated.* I don't understand that if I have TERMINATED my agreement then they can still bill me after the fact for their shortfall.* Surely it's not my problem they undersold the car.*
Many Thanks in advance
I recently completed a VT with VWFS.* I was paying roughly £260 a month, called up and asked how much I was required to pay to be in a position to complete VT and was told £70 and you'll have paid off half the finance.* No problem, so pay that, receive the VT letter which I sing and return.*
A month later I receive a letter from VWFS to advise my balance is £0 but arrears is £177!!!!!! Sorry, did I miss something.* Long story short, I then received a letter to advise that VWFS sold the vehicle to BCA at a loss of £177.* The finance outstanding on the vehicle AFTER my VT was X and they sold it for Y, £177 less that X.*
So now VWFS are saying I owe them the short fall, can they do this?* Any help would be greatly appreciated.* I don't understand that if I have TERMINATED my agreement then they can still bill me after the fact for their shortfall.* Surely it's not my problem they undersold the car.*
Many Thanks in advance
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