Hello I was hoping someone could help me out as I don't know about my rights.*
We had a letter posted through our door 22/12/19 from our neighbour this letter was from DCBI the letter stated that we had to pay £170* for a parking ticket that had originally been from parking eye. (Dcbi had added on £70)
Now the issue is we they have been sending the letters to the wrong address (parking eye and dcbi) .. the neighbours didn't bother to even tell us they had our mail it's been going on for months apparently.
We checked the v5/dvla and they are all correct we contacted dcbi who wanted proof of our address they've told us parking eye will send out the evidence but us that they won't take off the added £70 and the parking eye won't let us appeal as it's gone past the appeal date*
Please could someone help me out as I don't think they can just add on all charges and take our appeal away when nothing had been sent to us on THEIR error. We don't even know the time/date or car this happend in.*
Thankyou for any advice you may have.*
We had a letter posted through our door 22/12/19 from our neighbour this letter was from DCBI the letter stated that we had to pay £170* for a parking ticket that had originally been from parking eye. (Dcbi had added on £70)
Now the issue is we they have been sending the letters to the wrong address (parking eye and dcbi) .. the neighbours didn't bother to even tell us they had our mail it's been going on for months apparently.
We checked the v5/dvla and they are all correct we contacted dcbi who wanted proof of our address they've told us parking eye will send out the evidence but us that they won't take off the added £70 and the parking eye won't let us appeal as it's gone past the appeal date*
Please could someone help me out as I don't think they can just add on all charges and take our appeal away when nothing had been sent to us on THEIR error. We don't even know the time/date or car this happend in.*
Thankyou for any advice you may have.*
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