Operators defence - please note, there is a lot of reference to evidence supplied. The Courts and I have not received one shred of evidence, just whats bellow:
The Claimant Scrumpy of Winifride Court, Albert Road, Harbourne, Birmingham B17 0AN is claiming he received a parking charge notice on the 25th January 2019 for not displaying a valid parking permit this statement is true. Please see Photo graphic evidence enclosed
Scrumpy also stated he did not receive a fair right of appeal this statement us untrue as scrumpy appealed not only to our appeals department but to our higher body the IAS both appeals were rejected as photographic evidence showed there was n valid permit on display
Scrumpy has also stated our actual signs are insufficient and did not conform to current regulations.
Before we can start patrolling a site we have a site and sign audit from our higher body and once this has been passed by them we can start patrolling the site. This site had passed the audit. Please see evidence pack.
Scrumpy states he did not enter into a contractual agreement with us. Once a person enters a car park and parks their car they have entered into a contract. Please see evidence of a sign that is erected on the car park
Scrumpy states that CMS was not managing Winifride Court in Aug 11 with M Housing later tok over by c housing, unfortunately we do not have the original contract from m housing as this was destroyed when c housing took over. I have included the last contract that was signed by M Housing and also the current contract we hold with c housing
Scrumpy also states when entering the carpark there is a sign that was erected by the Housing before they entered into a contract with ourselves saying "Private Road Car Parking for Residents and Visitors only". The sign does not belong to ourselves and we have no authority to take the sign down.
Scrumpy states in Q21 that a sign that was erected was an old company sign with a piece of paper stuck on top. This sign should have been removed when the operatives were replacing the other signs to comply with the GDPR ruling but forgot to take it down, once we realised that this sign had not been removed we told our operative to go back and take the sign down.
When we first entered into the contract with M Housing later C Housing we were not informed they were two separate car parks with two separate addresses but once it was pointed out to ourselves we ceased all patrols on the site and closed Scrumpys case
Scrumpy has never paid for either PCN's he received and both cases are closed. Scrumpy asked up to cancel the PCN he had received in January 2019, as the contract is with the landowner it is only the landowner that has the authority yo cancel PCN's which are issued on site
We moved from 55 St Leonards Road West as the building kept flooding due to heavy downfalls. The maintenance was insufficient and the building was deteriorating rapidly. For this reason we had to move quickly into a temporary location. The new location was shared with other companies and had an open door policy and no reception or security. As you can appreciate the nature of our business means we often receive unhappy and irate customers e could not allow this to happen at the temporary location. We had arranged for all mail addressed to us that was sent to '55 St Leonards Road West' to be held back at the main post office and collected along with our PO Box mail. We have since moved to.... where there is a reception and sufficient security
We did seek advice about the registered office and was told as long as we could retrieve our post we could use this address. This is the reason we did not change the address for the registered office until we found somewhere secure where people could not walk in uninvited.
We have now re-registered or address with companies house to a secure building a few months ago and have let other organisations that we are members with know.
The claimant states he wants compensation for harassment and time spent on letters ect. I believe we have not harassed him and as soon as we were asked by the land owner to close the case we did. I also feel scrumpy has done everything in his power to make life difficult for our business making complaints to IAS, DVLA, Companies House on more than one occasion and therefore there has been no breach. I do not believe scrumpy is out of pocket due to our actions and feel we owe him nothing.
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CMS have provided no evidence to myself, not the courts. The company has ignored all my complaints including my 'Letter before County Curt Claim'
I made the company aware of issues regarding signage in sept 18, yet they only changed it in March 19 to signs which they had already stated on the 8th March to the IAS were already in place. The company lied in my appeal with no chance of redress.
The land owner requested several times for the PCN to be cancelled, to no avail. I received a final letter from ZZPS stating it was being passed to a solicitors. It was only when I requested for disclosure from the IPC, complaint 34, that it was cancelled due to being issued incorrectly.. The IPC wont elaborate on this any further.
CMS have relied upon signage from a carpark I did not use, the signs are completely different in both car parks. The IPC said this does not matter, its down to the wording of the signs, not the signs themselves. The sign which was the entrance sign to the carpark I used was an old companies sign with a pobox address, premium phone number and purported CMS to be a member of the BPA of which they left in 2013/ 2014.
I cannot see how it took 19 months for the to find alternative address to register their company from. I believe they only updated the address due to my complaints. Adams signs and CMS are the same, its a family run business that every time the one moved the other went with it, so why not this time? Why does the directors still have one other parking company still being operated from their former address?
Most of CMS's defence s lies.
The Claimant Scrumpy of Winifride Court, Albert Road, Harbourne, Birmingham B17 0AN is claiming he received a parking charge notice on the 25th January 2019 for not displaying a valid parking permit this statement is true. Please see Photo graphic evidence enclosed
Scrumpy also stated he did not receive a fair right of appeal this statement us untrue as scrumpy appealed not only to our appeals department but to our higher body the IAS both appeals were rejected as photographic evidence showed there was n valid permit on display
Scrumpy has also stated our actual signs are insufficient and did not conform to current regulations.
Before we can start patrolling a site we have a site and sign audit from our higher body and once this has been passed by them we can start patrolling the site. This site had passed the audit. Please see evidence pack.
Scrumpy states he did not enter into a contractual agreement with us. Once a person enters a car park and parks their car they have entered into a contract. Please see evidence of a sign that is erected on the car park
Scrumpy states that CMS was not managing Winifride Court in Aug 11 with M Housing later tok over by c housing, unfortunately we do not have the original contract from m housing as this was destroyed when c housing took over. I have included the last contract that was signed by M Housing and also the current contract we hold with c housing
Scrumpy also states when entering the carpark there is a sign that was erected by the Housing before they entered into a contract with ourselves saying "Private Road Car Parking for Residents and Visitors only". The sign does not belong to ourselves and we have no authority to take the sign down.
Scrumpy states in Q21 that a sign that was erected was an old company sign with a piece of paper stuck on top. This sign should have been removed when the operatives were replacing the other signs to comply with the GDPR ruling but forgot to take it down, once we realised that this sign had not been removed we told our operative to go back and take the sign down.
When we first entered into the contract with M Housing later C Housing we were not informed they were two separate car parks with two separate addresses but once it was pointed out to ourselves we ceased all patrols on the site and closed Scrumpys case
Scrumpy has never paid for either PCN's he received and both cases are closed. Scrumpy asked up to cancel the PCN he had received in January 2019, as the contract is with the landowner it is only the landowner that has the authority yo cancel PCN's which are issued on site
We moved from 55 St Leonards Road West as the building kept flooding due to heavy downfalls. The maintenance was insufficient and the building was deteriorating rapidly. For this reason we had to move quickly into a temporary location. The new location was shared with other companies and had an open door policy and no reception or security. As you can appreciate the nature of our business means we often receive unhappy and irate customers e could not allow this to happen at the temporary location. We had arranged for all mail addressed to us that was sent to '55 St Leonards Road West' to be held back at the main post office and collected along with our PO Box mail. We have since moved to.... where there is a reception and sufficient security
We did seek advice about the registered office and was told as long as we could retrieve our post we could use this address. This is the reason we did not change the address for the registered office until we found somewhere secure where people could not walk in uninvited.
We have now re-registered or address with companies house to a secure building a few months ago and have let other organisations that we are members with know.
The claimant states he wants compensation for harassment and time spent on letters ect. I believe we have not harassed him and as soon as we were asked by the land owner to close the case we did. I also feel scrumpy has done everything in his power to make life difficult for our business making complaints to IAS, DVLA, Companies House on more than one occasion and therefore there has been no breach. I do not believe scrumpy is out of pocket due to our actions and feel we owe him nothing.
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CMS have provided no evidence to myself, not the courts. The company has ignored all my complaints including my 'Letter before County Curt Claim'
I made the company aware of issues regarding signage in sept 18, yet they only changed it in March 19 to signs which they had already stated on the 8th March to the IAS were already in place. The company lied in my appeal with no chance of redress.
The land owner requested several times for the PCN to be cancelled, to no avail. I received a final letter from ZZPS stating it was being passed to a solicitors. It was only when I requested for disclosure from the IPC, complaint 34, that it was cancelled due to being issued incorrectly.. The IPC wont elaborate on this any further.
CMS have relied upon signage from a carpark I did not use, the signs are completely different in both car parks. The IPC said this does not matter, its down to the wording of the signs, not the signs themselves. The sign which was the entrance sign to the carpark I used was an old companies sign with a pobox address, premium phone number and purported CMS to be a member of the BPA of which they left in 2013/ 2014.
I cannot see how it took 19 months for the to find alternative address to register their company from. I believe they only updated the address due to my complaints. Adams signs and CMS are the same, its a family run business that every time the one moved the other went with it, so why not this time? Why does the directors still have one other parking company still being operated from their former address?
Most of CMS's defence s lies.
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