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Hi everyone,
I知 looking for some advice on some problems I知 having with my sons insurer around NCD.
He took out a policy with Hastings on 5/7/18 his previous insurance expired on the 27/7/2018 earning 4 years NCD. As his old car was sold into the trade we let his insurance run to completion.
On providing Hastings with proof of 4 years NCD they wouldn稚 accept because the overlap between the start date and the day the NCD was gained on was more than 14 days ( lesson learnt)
I then asked if they would take the 4 years as proof 3 but without responding they removed a further ｣589 from my account
Having spoken to them they said they would need to see proof 3 years NCD (earned on the 27/07/2017) which I sent this morning.This has also been rejected because there has been a gap in cover!! When I pointed out that they have evidence of cover from 27/07/2017 (3 years NCD) and the start of his cover with Hastings (4 years NCD) they said it was inadmissible as the dates overlap !!!!!
I致e opened a complaint with Hastings and the FCA but any thoughts or advice on this would be much appreciated.
Thanks
George
I知 looking for some advice on some problems I知 having with my sons insurer around NCD.
He took out a policy with Hastings on 5/7/18 his previous insurance expired on the 27/7/2018 earning 4 years NCD. As his old car was sold into the trade we let his insurance run to completion.
On providing Hastings with proof of 4 years NCD they wouldn稚 accept because the overlap between the start date and the day the NCD was gained on was more than 14 days ( lesson learnt)
I then asked if they would take the 4 years as proof 3 but without responding they removed a further ｣589 from my account
Having spoken to them they said they would need to see proof 3 years NCD (earned on the 27/07/2017) which I sent this morning.This has also been rejected because there has been a gap in cover!! When I pointed out that they have evidence of cover from 27/07/2017 (3 years NCD) and the start of his cover with Hastings (4 years NCD) they said it was inadmissible as the dates overlap !!!!!
I致e opened a complaint with Hastings and the FCA but any thoughts or advice on this would be much appreciated.
Thanks
George
