Morning,
Firstly thank you for any help that you can give, I feel like an independent view would be very beneficial right now.
I purchased vehicle 2 years ago from a large car dealer network which was only 14 months old with minimum miles.
In summary the vehicle has began rusting (only 4 and a half years old) so I've tried to get it repaired by the car manufacturer as should be covered by warranty.
It turns out the vehicle has had Major repairs (confirmed by body shop) and most of the rear end replaced prior to my purchase.
The manufacturer have declined to fix it due to this and from lots of reading realise that after the first six months the burden of proof now sits with me to prove I purchased the car like this and could not have known about the defectsdat the time.
In summary, I've finally got proof after lots of calls and emails that the vehicle was repaired prior to my purchase. The dealership have confirmed this and have stated that they were unaware of it.
Now we've established this the manufacturer will still not repair the vehicle as the repairs have not been completed by an approved body shop.
Im waiting to hear what the dealership will offer to remedy this.
They have offered me list price to buy it back which for the loss I'd make this doesn't seem sensible.
Offered to replace it for a similar vehicle with same age mileage however there is not one that I can see is comparable. (Happy to change colour however interiors very different).
I've asked them to repair the vehicle inline with there approved body shop so that I have a warranty for the work.
This will be I believe at least 2-3k as major work. Vehicle worth is about £12k.
Am I within my rights to push for this as the vehicle would have been covered by the warranty it was sold with had it not been repaired prior to them selling it to me?
Appreciate thoughts on this ?
Thanks
Firstly thank you for any help that you can give, I feel like an independent view would be very beneficial right now.
I purchased vehicle 2 years ago from a large car dealer network which was only 14 months old with minimum miles.
In summary the vehicle has began rusting (only 4 and a half years old) so I've tried to get it repaired by the car manufacturer as should be covered by warranty.
It turns out the vehicle has had Major repairs (confirmed by body shop) and most of the rear end replaced prior to my purchase.
The manufacturer have declined to fix it due to this and from lots of reading realise that after the first six months the burden of proof now sits with me to prove I purchased the car like this and could not have known about the defectsdat the time.
In summary, I've finally got proof after lots of calls and emails that the vehicle was repaired prior to my purchase. The dealership have confirmed this and have stated that they were unaware of it.
Now we've established this the manufacturer will still not repair the vehicle as the repairs have not been completed by an approved body shop.
Im waiting to hear what the dealership will offer to remedy this.
They have offered me list price to buy it back which for the loss I'd make this doesn't seem sensible.
Offered to replace it for a similar vehicle with same age mileage however there is not one that I can see is comparable. (Happy to change colour however interiors very different).
I've asked them to repair the vehicle inline with there approved body shop so that I have a warranty for the work.
This will be I believe at least 2-3k as major work. Vehicle worth is about £12k.
Am I within my rights to push for this as the vehicle would have been covered by the warranty it was sold with had it not been repaired prior to them selling it to me?
Appreciate thoughts on this ?
Thanks
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