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Hi all hoping someone can offer some advice will give a bit of a background 1st. I was in arrears on a previous property with the above council (had been passed to a bailiff I think B&S) and managed to get the council to recall it and had been making regular payments of agreed amount (£100) since. In October I lost hours at work and was unable to make full payment for that month. I sent an email into the council statting my situation and followed up by making a £50 payment as soon as I was paid having had no reply from council. Since then I have paid the full amount of £100 each month for last three months including payment made today o £105.
On Saturday I received a letter from B&S stating the account has been passed to them and I was to pay either in full or £100 by tomorrow (6th) then £90 weekly for 10 weeks. I can't afford either of these options. The letter goes on to state failure to pay will result in goods being taken etc and that all goods in property are now bound and I cant sell or dispose of them.
Rang the council first thing this morning and asked why account was passed when I have been making regular monthly payments and it is down to the £50 missing from October. I explained about my situation and the email but was told they had no trace of it despite recognising a request for new DD forms due to change in bank accounts made at the same time (still not received these) The woman recognised I had been making regular payments at agreed amount bar that one month and went to speak to an enforcement agent upon return she said that they feel the account has fairly been passed over adn was to deal with B&S.I directly asked if they were refusing to recall the account and her answer was "For now yes" and was advised again to contact and deal with B&S direct as their fees are "very high now."
After hanging up I rang the councils direct automated payment line and made the £105 payment. Now wondering if I can do anything else to get the debt recalled as thinking of dealing with the bailiffs (or enforcement agents as they now like to be called) is filling me with dread
Thanks in advance
Adam
On Saturday I received a letter from B&S stating the account has been passed to them and I was to pay either in full or £100 by tomorrow (6th) then £90 weekly for 10 weeks. I can't afford either of these options. The letter goes on to state failure to pay will result in goods being taken etc and that all goods in property are now bound and I cant sell or dispose of them.
Rang the council first thing this morning and asked why account was passed when I have been making regular monthly payments and it is down to the £50 missing from October. I explained about my situation and the email but was told they had no trace of it despite recognising a request for new DD forms due to change in bank accounts made at the same time (still not received these) The woman recognised I had been making regular payments at agreed amount bar that one month and went to speak to an enforcement agent upon return she said that they feel the account has fairly been passed over adn was to deal with B&S.I directly asked if they were refusing to recall the account and her answer was "For now yes" and was advised again to contact and deal with B&S direct as their fees are "very high now."
After hanging up I rang the councils direct automated payment line and made the £105 payment. Now wondering if I can do anything else to get the debt recalled as thinking of dealing with the bailiffs (or enforcement agents as they now like to be called) is filling me with dread
Thanks in advance
Adam
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