Re: Misallocating payments and ignoring email to exploit Magistrates court costs
30 June 2017
Your ref:
Our ref: 17 003 081
(Please quote our reference when contacting us
and, if using email, put the number in the email subject line)
If telephoning please contact: 0330 403 4682
email address: J.Gooch@coinweb.lgo.org.uk
Dear Mr outlawlgo
Complaint against North East Lincolnshire Council
Thank you for the comments you made in response to my draft decision. I considered what you said and I have made some changes to the decision statement to reflect some of your points. However, I was not persuaded to alter my view.
I have decided not to investigate your complaint. The enclosed statement sets out my decision and explains my reasons for it. I have now closed your complaint.
As required by the law, I have sent a copy of the complaint and the decision to the Council.
We normally destroy our record of your complaint 12 months after the date of our decision, except for the decision letter and statement of reasons which we will destroy after five years.
Yours sincerely
Jeanette Gooch
Investigator
Local Govermnent
OMBUDSMAN
OMBUDSMAN
30 June 2017
Your ref:
Our ref: 17 003 081
(Please quote our reference when contacting us
and, if using email, put the number in the email subject line)
If telephoning please contact: 0330 403 4682
email address: J.Gooch@coinweb.lgo.org.uk
Dear Mr outlawlgo
Complaint against North East Lincolnshire Council
Thank you for the comments you made in response to my draft decision. I considered what you said and I have made some changes to the decision statement to reflect some of your points. However, I was not persuaded to alter my view.
I have decided not to investigate your complaint. The enclosed statement sets out my decision and explains my reasons for it. I have now closed your complaint.
As required by the law, I have sent a copy of the complaint and the decision to the Council.
We normally destroy our record of your complaint 12 months after the date of our decision, except for the decision letter and statement of reasons which we will destroy after five years.
Yours sincerely
Jeanette Gooch
Investigator
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