Formal complaint - Cooker fault with housing association

[Guest]

Situation sorted. Feel free to delete.

[ostell]

Re: Formal complaint - Cooker fault with housing association

I think your claim is against the people you bought the cooker from. There can be no liability for the HA to replace the cooker. The action of the electrician was probably because he thought the HA had supplied it, as may be normal, and you had not told him otherwise. Not the best of treatment but it was an unreasonable expectation that the HA would replace something you had bought.

[Guest]

Re: Formal complaint - Cooker fault with housing association

[wales01man]

Re: Formal complaint - Cooker fault with housing association

Unlikely you have a claim against HA or contractor why do you think they are if some of the cooker now works?

[ostell]

Re: Formal complaint - Cooker fault with housing association

He probably removed a short from the internals of the cooker which was tripping the circuit, hence why some components of the cooker are not working. Nothing in the circuit that could have blown your cooker without taking out a lot of other things, it's a straight connection back to the consumer unit.

So did you tell him that it was your cooker? How was he to know? If you had told him then you would have probably got a bill for his time when it turned out to be the cooker that was tripping the circuit.

[Guest]

Re: Formal complaint - Cooker fault with housing association

[wales01man]

Re: Formal complaint - Cooker fault with housing association

have you spoken to HA and complained

[des8]

Re: Formal complaint - Cooker fault with housing association

I don't understand how the cooker circuit (which should be a straight connection between the consumer unit, through a double gang switch to the cooker itself) could cause damage to the cooker.
It sounds more likely that the cooker has a fault, and therein lies your remedy.
Contact the trader you purchased it from and request they replace it. An lot easier than pursuing HA or electrician