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Hello there,
My partner and I have lived in a one bedroom flat for the past 18 months. However, ever since we moved in, the toilet has been difficult to flush meaning we have to flush at least twice (sometimes four times). We are on a water meter in our area and therefore this is costing us a small amount each time, but is adding up as time has gone on. We did report this to the landlord as soon as we noticed about a month after we moved in, but we didn't hear anything back.
We have renewed our tenancy this month for another 6 months, but the toilet problems have got slowly worse. We let the letting agent know who promptly sent round a plumber to take a look. He advised that there is nothing he can do, is there is no blockage. We have since had an email from the owner of the flat advising that nothing can be done as the block of flats was built this way, namely with "a known problem with drainage, as the waste pipes were not laid with sufficient downward slope, so the waste is quite slow to drain away".
I'm not one for compensation, but is there a way we could get some kind of reduction on rent and/or water bills? Such a problem was not disclosed to us when we moved in the flat, and there is nothing in the contract regarding such, highlighting slight misrepresentation.
Many thanks,
K.
My partner and I have lived in a one bedroom flat for the past 18 months. However, ever since we moved in, the toilet has been difficult to flush meaning we have to flush at least twice (sometimes four times). We are on a water meter in our area and therefore this is costing us a small amount each time, but is adding up as time has gone on. We did report this to the landlord as soon as we noticed about a month after we moved in, but we didn't hear anything back.
We have renewed our tenancy this month for another 6 months, but the toilet problems have got slowly worse. We let the letting agent know who promptly sent round a plumber to take a look. He advised that there is nothing he can do, is there is no blockage. We have since had an email from the owner of the flat advising that nothing can be done as the block of flats was built this way, namely with "a known problem with drainage, as the waste pipes were not laid with sufficient downward slope, so the waste is quite slow to drain away".
I'm not one for compensation, but is there a way we could get some kind of reduction on rent and/or water bills? Such a problem was not disclosed to us when we moved in the flat, and there is nothing in the contract regarding such, highlighting slight misrepresentation.
Many thanks,
K.
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