A close family friend of mine rents a room in a shared house and would like some advice.
He had previously complained on several occasions (not in writing) about a leaking roof above his room, not just this as there are numerous repairs outstanding. Recently whilst he was at work there was a very heavy downpour of rain and water came through his ceiling and into his nearly new laptop (we got him it for his 21st).
Needless to say the laptop is dead and he complained to the landlord and said he felt the landlord was responsible for replacing the dead laptop as it was caused by a fault he was aware of.
The landlord initially offered to pay half the cost of a replacement, but as this was rejected has now withdrawn the offer of paying half in a strongly worded email that also threatens my friend with eviction (see attached email)
Can someone let us know where he stands and what can be done, who to contact etc?
Many thanks
DM
He had previously complained on several occasions (not in writing) about a leaking roof above his room, not just this as there are numerous repairs outstanding. Recently whilst he was at work there was a very heavy downpour of rain and water came through his ceiling and into his nearly new laptop (we got him it for his 21st).
Needless to say the laptop is dead and he complained to the landlord and said he felt the landlord was responsible for replacing the dead laptop as it was caused by a fault he was aware of.
The landlord initially offered to pay half the cost of a replacement, but as this was rejected has now withdrawn the offer of paying half in a strongly worded email that also threatens my friend with eviction (see attached email)
Can someone let us know where he stands and what can be done, who to contact etc?
Many thanks
DM
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