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Help needed - Agent / Tenant's responsible after walking out of 6 tenancy agreement

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  • Help needed - Agent / Tenant's responsible after walking out of 6 tenancy agreement

    An Property Letting Agency was left to find a tenant for someone to rent their property. He did find a couple who were not married but partners for many years. The agent did all the checks on them and found that the lady had been bankrupt and the man had a good enough job to cover the rent agreed on the property.

    I found out AFTER the event that the lady had moaned about the house not being as clean as she would like it to be and said she had been a cleaner? previously and that she and 2 other people? apparently cleaned the property for £125. The property HAD NOT been cleaned and the tenant was given the money anyway from the agent out of the first months rent.

    The lady then moaned about the cooker not being clean so took it out and then the hob wasn't working when it has always worked an under 1 years old, so the next argument was that she wanted a gas hob. It has never been gas but she wanted it to be changed as SHE SAID it was ILLEGAL as it was as Electric!!! (the house was under 10 years old when acquired and has always been electric and never gas)A new hob was bought by the agent and converted it to gas which cost the landlord quite a bit to change it.

    The couple moved in and at this point the agent decided to get the Tenancy Agreement signed, as well as going to do an Inventory but forgot the latter due to the fact that he asked the tenant to do it (apparently) The agency got the lead tenants name incorrect on the Short Term (6 month) Tenancy Agreement plus the man was away working so couldn't of signed the agreement (so I was told, again this is all after the event), so instead of say John Jones the agent put it as Peter Jones, leaving the partner of the man renting not wanting to sign the agreement due to the bankruptcy and didn't want to be on the tenancy (nor did the landlord know about this) so, instead of the lead tenant signing it as he was 'apparently' away working the bankrupt tenant signed it in her name but PP her husbands name. Also a dog joined the house which was also a no no but the landlord wasn't told about this either.

    The tenant continued to moan about the carpets needed cleaning when they were clean, so instead of being managed properly and the landlord being able to relax, it ended up being a complete nightmare. The money for the first months rent was spent by the agent on all the above things that the tenant 'claimed' needed doing.

    The tenant then decided to move out 1 month later saying that the agent was rubbish and that they had just decided to move. No notice, no rent, and nothing for the remaining 5 months of their agreement and as the Bond money, it now has to go into the DPS (Deposit Protection Service) the bond can not be touched for a further 10 days from today (was longer as it has to be in for at least 1 month)

    The tenants can quite rightly argue the name situation? But her signature was on it.
    This leaves the landlord with no rent for not only this month but for the remaining 6 months tenancy, and a house that hasn't been cleaned, carpets not cleaned and smells of dog pee, its not the best situation. I am unsure of where this stands law wise?


    During the whole process the agent said that they wanted to move out and that he had got the lead tenants name wrong, got the other tenant to sign and PP her partners name! No Inventory was ever done and the tenants have moved out leaving the house a bit of a mess and no forwarding address. Leaving the agent to walk away and told the landlord to deal with it! The whole point of the agent (which is never normally used) was due to the landlord's health, making it easier to manage in the background!

    Where does the landlord stand with this?
    Tags: None

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