Handing keys back to mortgage co

[ben13]

Re: Handing keys back to mortgage co

Anyone have a sar for mortgage company?

I've got a feeling ge money will do everything they can to not have to refund anything.

[TUTTSI]

Re: Handing keys back to mortgage co

Have a look on the Mortgage thread, I may have posted one up on one of my many threads.

If not I will look this evening - or adapt the SAR in the templates to suit what you require.

As sure as eggs are eggs they have charged you hefty sums of money in charges and you are entitled to get this back. You can only send this to the FOS when they refuse to refund.

Anyone have a sar for mortgage company?

I've got a feeling ge money will do everything they can to not have to refund anything.

[ben13]

Re: Handing keys back to mortgage co

thanks tutts I'll take a look shortly

[Caspar]

Re: Handing keys back to mortgage co

I adapted the normal one, but mine was for a company that had been prosecuted by the OFT for their charges. However mine was for a second mortgage and the OFT judgment was a first mortgage. This is mine if it is any help:

21 December 2010

Dear Sir/Madam

Data Protection Act 1998 Subject Access Request

Your Ref: A/c No. abc123

Please would you kindly provide full and complete copies of any and all data you hold which relates to me and my entire history with your company. I have enclosed the statutory maximum of £10. I am aware you need to satisfied of my identity. My DOB is dd/mm/yyyy, my wife’s DOB is dd/mm/yyyy and communication was always sent to this address. I am advised by my solicitor that this should be sufficient in the circumstances.

For the avoidance of doubt, take note that the enclosed cheque/Postal Order is payment for the fee relating to my Subject Access Request only and not a payment of any other kind or to be used for any other purpose. If you do not require a fee in order to process my Subject Access Request then kindly return or destroy my cheque / PO.

For your convenience I have detailed below a list of what I require, although this is not an exhaustive list by any means and is just an example of some of the information I require with regard to any accounts I may have had or may still have with your company, in particular number 9.

1. Computer screen notes relating to the conduct of my account.
2. Computer screen notes relating to transactions that have gone through my account.
3. Internal messages or notes relating to the conduct of my account.
4. Internal messages or notes relating to transactions that have gone through my account.
5. Recordings of any telephone conversations, whether internal or external, relating to my account.
6. Copies of any e-mail's, or other electronic communications, whether internal or external, relating my account.
7. Copies of letters relating to my account.
8. All information relating to litigation or pre-litigation that has taken place on my account.
9. A detailed statement of account showing a breakdown of all costs charged, showing in each case the reason for the cost and the actual cost against that item.
10. Copies of all reviews conducted relating to my account.
11. Copies of all other paperwork relating to my account.
12. Copies of any and all documentation issued to me or left at my property regarding my account.

I trust that the above is clear and should you be in any doubt as to your obligations as a Data Controller, then I would advise that you consult your corporate counsel.

As detailed above I have enclosed the statutory maximum fee of £10. You have 40 days in which to comply.

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one to which all previous correspondence has been issued.

Yours faithfully,

Mr Caspar
(Under DPA 1998 no signature is required for this request)

[ben13]

Re: Handing keys back to mortgage co

nice one thanks Caspar

[TUTTSI]

Re: Handing keys back to mortgage co

Most importantly, you also want a fully detailed list of all charges added to your account from inception of the Mortgage advance with dates amounts and what they were for.

Do GE Money advise you when charges are to be added?

You may not be able to reclaim in full for instance legal work charges.

I adapted the normal one, but mine was for a company that had been prosecuted by the OFT for their charges. However mine was for a second mortgage and the OFT judgment was a first mortgage. This is mine if it is any help:

21 December 2010

Dear Sir/Madam

Data Protection Act 1998 Subject Access Request

Your Ref: A/c No. abc123

Please would you kindly provide full and complete copies of any and all data you hold which relates to me and my entire history with your company. I have enclosed the statutory maximum of £10. I am aware you need to satisfied of my identity. My DOB is dd/mm/yyyy, my wife’s DOB is dd/mm/yyyy and communication was always sent to this address. I am advised by my solicitor that this should be sufficient in the circumstances.

For the avoidance of doubt, take note that the enclosed cheque/Postal Order is payment for the fee relating to my Subject Access Request only and not a payment of any other kind or to be used for any other purpose. If you do not require a fee in order to process my Subject Access Request then kindly return or destroy my cheque / PO.

For your convenience I have detailed below a list of what I require, although this is not an exhaustive list by any means and is just an example of some of the information I require with regard to any accounts I may have had or may still have with your company, in particular number 9.

1. Computer screen notes relating to the conduct of my account.
2. Computer screen notes relating to transactions that have gone through my account.
3. Internal messages or notes relating to the conduct of my account.
4. Internal messages or notes relating to transactions that have gone through my account.
5. Recordings of any telephone conversations, whether internal or external, relating to my account.
6. Copies of any e-mail's, or other electronic communications, whether internal or external, relating my account.
7. Copies of letters relating to my account.
8. All information relating to litigation or pre-litigation that has taken place on my account.
9. A detailed statement of account showing a breakdown of all costs charged, showing in each case the reason for the cost and the actual cost against that item.
10. Copies of all reviews conducted relating to my account.
11. Copies of all other paperwork relating to my account.
12. Copies of any and all documentation issued to me or left at my property regarding my account.

I trust that the above is clear and should you be in any doubt as to your obligations as a Data Controller, then I would advise that you consult your corporate counsel.

As detailed above I have enclosed the statutory maximum fee of £10. You have 40 days in which to comply.

If there is specific information which you require in order to satisfy yourself as to my identity, please let me know by return. However, please note that the above address is the one to which all previous correspondence has been issued.

Yours faithfully,

Mr Caspar
(Under DPA 1998 no signature is required for this request)

[ben13]

Re: Handing keys back to mortgage co

Most importantly, you also want a fully detailed list of all charges added to your account from inception of the Mortgage advance with dates amounts and what they were for.

Do GE Money advise you when charges are to be added?

You may not be able to reclaim in full for instance legal work charges.

There's a list on the back of the statements they send out. Other than that we've never been advised about any charges.

How would I find out about commissions paid to a broker too?

[andrew1]

Re: Handing keys back to mortgage co

...and don't forget to ask GE for their underwriting sheet which explains exactly how much commission was paid to your broker who set this up and you were not (probably) advised about. - NOT your broker fee, but the hidden broker fee they paid in addition to the broker behind your back...that may have been substantial, and the Underwriting Sheet, according to the Information Commissioners who regulated the Data Protection Act under which you apply for your SAR, has confirmed that the Undersriting sheet IS a document you can ask for and they MUST supply under the Subject Access request.

Once you have that and you have found out if a hidden (secret ) Commission has been paid and your terms & conditions have not shown this - it's game on! Prove this and you might not need to sell!

[The Debt Star]

Re: Handing keys back to mortgage co

Ben, one word of warning re emigration and defaulting on your mortgage: you may come back. We did and it happens for multiple reasons, such as economic downturns, job losses, difficulty finding work, homesickness, illness within the family at home, things just not panning out generally. List goes on. It happens mate; so if you can avoid burning bridges (be they on the Humber or in Sydney!) that would be the best advice.

[ben13]

Re: Handing keys back to mortgage co

Thanks tds
I totally agree with you that it would be better to try and reslove this situation but GE Money are the most unhelpful people in the world.
I've been called a liar, been threatened and even been sworn at by these bar stewards
(and they wonder why people hate them with a passion).

Personally i think GE are being totally unreasonable. They will not let us rent the house out, they won't let us sell it, and they won't convert us to a fixed rate mortgage.
I just cant understand why they would be so damn pig headed?!?!?

[The Debt Star]

Re: Handing keys back to mortgage co

We had the same problem mate, but did have some equity, albeit not much. The mortgage payments were too high to cover the rental income, so we ended up selling before we left England.

When we came back we had nowhere to live and struggled to find rental accomodation because the credit files here were shot to pieces from years back. We did eventually of course, where there's a will there's a way.

For anyone emigrating it is always best to keep the house in the UK as a back-up.

One thing does confuse me though and that is you are saying the mortgagee won't let you rent the property?

The bank won't let you change the conditions for the loan or they won't allow you to convert the mortgage into a buy-to-let arrangement?

Most people leave the UK without telling their mortgagees anyway Ben, and just rent their proeprties out anyway. How would the bank ever find out? As long as you are paying them each month I don't see how or why they should find out. They don't inspect properties. Provided they can sell it if the mortgage goes into arrears it shouldn't be a problem. If you get short-term lets of a max 6 months' duraction each time it should be okay.

[ben13]

Re: Handing keys back to mortgage co

then we have the problem of someone to manage the house. On top of the fact that if the interest rate hits 1% then our mortgage will double (currently under £320pm).
IF the worst happened and we had to return to the uk for any reason then we do not want to come back to this area. Theres nothing to do here unless you got a drink problem and want to fight every weekend then your ok.
So i do understand where your coming from and i do understand what you mean about the possibility of having to come back but tbh we'd rather hand keys back and take our chances!. We dont want any ties with the uk to be honest

[The Debt Star]

Re: Handing keys back to mortgage co

I'm just speaking from my personal experiences, everyone's different of course.

But, all the same, even if you are leaving Chav Central for Bondi Beach, if you did have to come home because you lost your job out there at least it would give you a few months accomodation while you sort yourselves out for a move to the Cotswolds or whatever.

I definitekly agree with you though on the forward planning about mortgage rises, although of course rents often go up to compensate and that would be across the board in most instances. And, if tyhat does happen, give your tenant 6 months' notice and put the house on the market.

Managing the property is a problem sure.

BTW, I didn't move to Oz but a friend of mine did. He was going on and on about how crap it is in this country and listing his numerous grievances about being ripped off, over population, no quality of life etc etc. He's a builder, useful bloke and out-doorsy so we expected him to fit right in. Did that happen? Nope. He was back after 9 months because the Aussies were racist towards hima nd his kids, intimidated by him and he couldn't find enouigh work to survive.

[ben13]

Re: Handing keys back to mortgage co

I'm just speaking from my personal experiences, everyone's different of course.

But, all the same, even if you are leaving Chav Central for Bondi Beach, if you did have to come home because you lost your job out there at least it would give you a few months accomodation while you sort yourselves out for a move to the Cotswolds or whatever.

I definitekly agree with you though on the forward planning about mortgage rises, although of course rents often go up to compensate and that would be across the board in most instances. And, if tyhat does happen, give your tenant 6 months' notice and put the house on the market.

Managing the property is a problem sure.

BTW, I didn't move to Oz but a friend of mine did. He was going on and on about how crap it is in this country and listing his numerous grievances about being ripped off, over population, no quality of life etc etc. He's a builder, useful bloke and out-doorsy so we expected him to fit right in. Did that happen? Nope. He was back after 9 months because the Aussies were racist towards hima nd his kids, intimidated by him and he couldn't find enouigh work to survive.

I get where your coming from and have heard similar stories from people who've moved to Oz.
BUT we've done our homework, we're going on a sponsored visa which means that I'll be employed from day 1 and will me and sponsor will be tied into a 2 year contract with option to extend to permanent residency.

So we dont have to worry as much about the job situation as i work in a very specialist industry which they are seriously lacking skill base in Oz.

[Caspar]

Re: Handing keys back to mortgage co

I am absolutely sure this advice is not recommended by this site, I certainly hope not, and I'm equally sure that it would not be what you want to do, but from a very quick google on the internet it would appear that you can emigrate in order to escape your debts, sp presumably if push came to shove you could hand back the keys, move to Australia and then let them pursue you over there if they would be able to do that.

Not ideal in any way, but from what I can see from Googling it, it is possible to do so (and one of those replies was from bankruptcy.org which is a respected site!)