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Hey,
So i require some advise on behalf of father.
The area my dad lives in was all privately owned until the council notified everyone that they want to purchase the properties to knock them down to turn into flats.
Now most of his road are council owned maisonettes however, he still privately owns his apartment.
He is currently in the process of selling his place but now this may be on hold.
For over a year, he has complained to the council about the flat above which has a leak in the bathroom. He has contacted them via phone and email (for proof). Several times someone has come out and their reasoning was "condensation" , despite his bathroom being flooded by upstairs last xmas. The council eventually barely replied. He has made it clear its an emergency but they aren't interested.
On friday, he notified them that its bad and he is scared that the ceiling will fall through but again, no luck.
On Sunday, he heard a crash... the ceiling has now fallen through. (Pictures attached).
https://ibb.co/7R2m6gB
https://ibb.co/pxVqnWz
I've got the full email trail to the council but now people are responding with fear. I've officially complained on his behalf and emailed local councillers who are responding and escalating.
There is obviously significant damages to the property, my father is also physically disabled (which he made this clear) but had to clean up the mess so is now bed bound & the stress over the last year hasn't helped him.
Him and his wife are scared to use the bathroom for any purpose incase this happens again. If he was in the bathroom at the time, this could of been life threatening due to the weakness in his back/next.
Any advise on the best next steps to have this resolved, compensated and under what would be advised.
Thank you
So i require some advise on behalf of father.
The area my dad lives in was all privately owned until the council notified everyone that they want to purchase the properties to knock them down to turn into flats.
Now most of his road are council owned maisonettes however, he still privately owns his apartment.
He is currently in the process of selling his place but now this may be on hold.
For over a year, he has complained to the council about the flat above which has a leak in the bathroom. He has contacted them via phone and email (for proof). Several times someone has come out and their reasoning was "condensation" , despite his bathroom being flooded by upstairs last xmas. The council eventually barely replied. He has made it clear its an emergency but they aren't interested.
On friday, he notified them that its bad and he is scared that the ceiling will fall through but again, no luck.
On Sunday, he heard a crash... the ceiling has now fallen through. (Pictures attached).
https://ibb.co/7R2m6gB
https://ibb.co/pxVqnWz
I've got the full email trail to the council but now people are responding with fear. I've officially complained on his behalf and emailed local councillers who are responding and escalating.
There is obviously significant damages to the property, my father is also physically disabled (which he made this clear) but had to clean up the mess so is now bed bound & the stress over the last year hasn't helped him.
Him and his wife are scared to use the bathroom for any purpose incase this happens again. If he was in the bathroom at the time, this could of been life threatening due to the weakness in his back/next.
Any advise on the best next steps to have this resolved, compensated and under what would be advised.
Thank you
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