Tweet
Hello everyone,
Just wondering if anyone has any input here, trying to help a friend who made a mistake.
She was contacted by an individual a few months back and unfortunately fell foul of their social engineering. She was coerced into handing over her bank details into which the scammer made so called payments.
She has been left in over £4000 of debt, is due to be evicted from her Riverside accommodation and has a dependant.
The mistakes she has made in dealing with this (or not as the case may be):
The scammer was using Snapchat and she did not see the red flags of this transaction;
Riverside advised her to inform the police when she realised the scam, but was under the false impression she would get arrested so did not;
Has already been pressured by Riverside into an agreement that she will pay back what is owed.
I too was dismayed she had got things wrong at every point in dealing with this, however some things do not sit right with me. While her naivety has put her at risk, surely there are contingencies for these situations?
I checked her residence contact, at no point is indemnity insurance recommended or included and no education is offered on a welcome pack.
Due to her status as a single non working mother, I would class her as vulnerable - the way Riverside have inundated her with paperwork she cannot understand, advised her she does not need to attend court to defend herself seem like they are completely eschewing any duty of care
Appreciate that a business does not have to be responsible for the actions of their tenants, however the speed at which they have dismissed her to get the property emptied seems highly insensitive, uncaring and leaving her at risk of being homeless. She can move in with a relative, however it is not going to be ideal.
The question is, do you guys think there is a chance she can plead for a non eviction and to not be made to pay back what she did not take?
Thank you for your time
Just wondering if anyone has any input here, trying to help a friend who made a mistake.
She was contacted by an individual a few months back and unfortunately fell foul of their social engineering. She was coerced into handing over her bank details into which the scammer made so called payments.
She has been left in over £4000 of debt, is due to be evicted from her Riverside accommodation and has a dependant.
The mistakes she has made in dealing with this (or not as the case may be):
The scammer was using Snapchat and she did not see the red flags of this transaction;
Riverside advised her to inform the police when she realised the scam, but was under the false impression she would get arrested so did not;
Has already been pressured by Riverside into an agreement that she will pay back what is owed.
I too was dismayed she had got things wrong at every point in dealing with this, however some things do not sit right with me. While her naivety has put her at risk, surely there are contingencies for these situations?
I checked her residence contact, at no point is indemnity insurance recommended or included and no education is offered on a welcome pack.
Due to her status as a single non working mother, I would class her as vulnerable - the way Riverside have inundated her with paperwork she cannot understand, advised her she does not need to attend court to defend herself seem like they are completely eschewing any duty of care
Appreciate that a business does not have to be responsible for the actions of their tenants, however the speed at which they have dismissed her to get the property emptied seems highly insensitive, uncaring and leaving her at risk of being homeless. She can move in with a relative, however it is not going to be ideal.
The question is, do you guys think there is a chance she can plead for a non eviction and to not be made to pay back what she did not take?
Thank you for your time
Comment