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Next-door neighbors Water Supply Leaking pipe
I'm living at the semi-detached house, it was built in 1959. I moved in 40 years and I got new next-door neighbors 2 years ago and they renovated the entire house.
The issue I'm dealing with is that my next-door neighbor's water supply leaking pipe is flooding at the back of my living room extension and the back garden.
At first I thought it was my radiator pipe's leaking the water and causing the flood, but then I called my plumber in, then we found the radiator pipes are fine, and the water is coming from the garden.
Because of the leaking water looks clear and we're sure that is coming to the water supply pipe.
Then I called my HomeCare Cover Maintaining service to fix the leaking pipe, then they identified the leaking pipe under the back of my living room extension that belongs to next-door neighbors who shared the same water supply pipe. For that reason, my maintenance plumbers could not carry on to fix the next-door neighbors, as they need to fix it as that is their responsibility.
Also, I do not have building insurance as I thought I had but I don't.
See attached - diagram of the water supply pipe layout
My understand the main water supply that is feeding into my property, NOT next-door neighbors. They are sharing the same water supply pipe, feeding on my property to extend and tee off to their property.
Here are my questions:
1. Is it illegal if I turn off the internal main stopcock that will stop my and next-door neighbors' water, due to damaging my property? Because they came around and told me that is illegal if I turned off the main stopcock and they don't get any water from their insurance company Direct LIne.
2. Does my neighbor has any illegal right to lay down water supply pipe within my property boundaries?
3. Do I have to share the same water supply pipe with my neighbor if they do not have my permission or written agreement on the land register or deeds to prove?
4. Is it a new regulation for each household should have their own water supply feed to their own property?
5. Just want to know, I don't think I will do this
Can I sue my neighbors for causing me emotional stress and affecting my day-to-day and works, as I can not focus and feel tired mentally and physically? As I feel like being bullied by the next-door neighbors, as I was trying to discuss with him to turn off the main stopcock 4 to 5 hours during the day if I only need to go out, as I can't be leaving the water leaking inside the property while I'm not home. Even I told my neighbors, I need work and go to the office and I will inform him and discuss before I switched off. He still would not let me turn off the stopcock, because they have children, and the insurance company Direct Line said that is illegal. What he was saying, they have a life and I don't have one.
I really feel I'm in prison in my own home, which I did not cause the water supply leaking issue, why I am the one to get punished???
- Because the water is leaking inconsistent volume inside the property. That I need to check the water level on both holes every 2 to 3 hours, even during the sleeping hours, making sure the water will not over flood above the living room floor to get further damages.
- I could not leave the house for more than 2 to 3 hours (unless I turned off the main water supply stop clock)
Cause the water supply leaking pipe, that leak more water than I expected, and it could flood over the living and hallway.
- The living room cannot be used
Because there are 2 holes on the floor where the water is leaking, and all the flooring had been damaged and removed from hallway to living room.
- Wasting heating energy
Because the living room is cold, as I need to leave a gap of the French door opens, that I can put the hose out to the garden from inside of the property where it could drain out the excess water from the water leaking holes.
Looking forward to hear any advise and suggestion.
Thanks,
Shang
The issue I'm dealing with is that my next-door neighbor's water supply leaking pipe is flooding at the back of my living room extension and the back garden.
At first I thought it was my radiator pipe's leaking the water and causing the flood, but then I called my plumber in, then we found the radiator pipes are fine, and the water is coming from the garden.
Because of the leaking water looks clear and we're sure that is coming to the water supply pipe.
Then I called my HomeCare Cover Maintaining service to fix the leaking pipe, then they identified the leaking pipe under the back of my living room extension that belongs to next-door neighbors who shared the same water supply pipe. For that reason, my maintenance plumbers could not carry on to fix the next-door neighbors, as they need to fix it as that is their responsibility.
Also, I do not have building insurance as I thought I had but I don't.
See attached - diagram of the water supply pipe layout
My understand the main water supply that is feeding into my property, NOT next-door neighbors. They are sharing the same water supply pipe, feeding on my property to extend and tee off to their property.
Here are my questions:
1. Is it illegal if I turn off the internal main stopcock that will stop my and next-door neighbors' water, due to damaging my property? Because they came around and told me that is illegal if I turned off the main stopcock and they don't get any water from their insurance company Direct LIne.
2. Does my neighbor has any illegal right to lay down water supply pipe within my property boundaries?
3. Do I have to share the same water supply pipe with my neighbor if they do not have my permission or written agreement on the land register or deeds to prove?
4. Is it a new regulation for each household should have their own water supply feed to their own property?
5. Just want to know, I don't think I will do this
Can I sue my neighbors for causing me emotional stress and affecting my day-to-day and works, as I can not focus and feel tired mentally and physically? As I feel like being bullied by the next-door neighbors, as I was trying to discuss with him to turn off the main stopcock 4 to 5 hours during the day if I only need to go out, as I can't be leaving the water leaking inside the property while I'm not home. Even I told my neighbors, I need work and go to the office and I will inform him and discuss before I switched off. He still would not let me turn off the stopcock, because they have children, and the insurance company Direct Line said that is illegal. What he was saying, they have a life and I don't have one.
I really feel I'm in prison in my own home, which I did not cause the water supply leaking issue, why I am the one to get punished???
- Because the water is leaking inconsistent volume inside the property. That I need to check the water level on both holes every 2 to 3 hours, even during the sleeping hours, making sure the water will not over flood above the living room floor to get further damages.
- I could not leave the house for more than 2 to 3 hours (unless I turned off the main water supply stop clock)
Cause the water supply leaking pipe, that leak more water than I expected, and it could flood over the living and hallway.
- The living room cannot be used
Because there are 2 holes on the floor where the water is leaking, and all the flooring had been damaged and removed from hallway to living room.
- Wasting heating energy
Because the living room is cold, as I need to leave a gap of the French door opens, that I can put the hose out to the garden from inside of the property where it could drain out the excess water from the water leaking holes.
Looking forward to hear any advise and suggestion.
Thanks,
Shang
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