Evening all,
I’ve had a number of issues with my estate agent and getting my deposit back, summary of what has happened so far:
-Estate agent/LL had taken over a month to provide me a breakdown of what they were planning on detucting
-They failed to send the undisputed amount to me within 10 days (had to re ask after 10 and they eventually sent it after another 9 days)
-currently planning on disputing the LL claiming for; future painting of scuffs, cleaning and replacement of a rug.
Main thing I’m looking for advice for now is how they have protected the deposit. From 2016-2017 they protected the full amount (shown on the certificate), from 2017-2018 after contract was renewed the new certificate only shows part of the deposit protected (£450 less than the full amount).
When i raised this with them 2 months after the end of my tenancy stating i was looking to claim compensation they changed the details on TDS to show the full amount being protected and sent through a new certificate.
My question is, did they breach the law during the period I was in the property?
By changing the amount post tennancy does this protect them?
When I called TDS they stated they could only see the ammended amount and not the amount they originally said was the deposit so they can only assume the full amount was protected.
Thanks in advance.
Jack
I’ve had a number of issues with my estate agent and getting my deposit back, summary of what has happened so far:
-Estate agent/LL had taken over a month to provide me a breakdown of what they were planning on detucting
-They failed to send the undisputed amount to me within 10 days (had to re ask after 10 and they eventually sent it after another 9 days)
-currently planning on disputing the LL claiming for; future painting of scuffs, cleaning and replacement of a rug.
Main thing I’m looking for advice for now is how they have protected the deposit. From 2016-2017 they protected the full amount (shown on the certificate), from 2017-2018 after contract was renewed the new certificate only shows part of the deposit protected (£450 less than the full amount).
When i raised this with them 2 months after the end of my tenancy stating i was looking to claim compensation they changed the details on TDS to show the full amount being protected and sent through a new certificate.
My question is, did they breach the law during the period I was in the property?
By changing the amount post tennancy does this protect them?
When I called TDS they stated they could only see the ammended amount and not the amount they originally said was the deposit so they can only assume the full amount was protected.
Thanks in advance.
Jack
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